Papa Johns Pizza 2452 Alpine Avenue Northwest, Grand Rapids, MI 49544

"Ive always been a Papa Johns guy.. always. Papa delivered the goods whenever we needed it and I was always satisfied... Oh how the times have changed. Mouth watering Pizza that would take you to another dimension, now reduced to dry paper and ash. My Cheesy breadsticks werent even cheesy... it was just bread.... lll be taking my business to Dominoes where atleast i know ill get something "quality"."

"Staff has always been great over the years. The past two visits have resulted in the low rating. Last time we ordered dessert and there was a layer of icing in the cup, not even half full. We assumed it was a mistake… ordered and paid for extra icing cups this time and all were near empty upon opening. The desert was also covered in burnt chunks (beyond the Oreo cookie pieces). One time is understandable, twice shows a trend in poor product."

"Ordered a few nights ago. Quite possibly the worst pizza I've had in my life. Completely undercooked. Bread was soggy. Toppings thrown into random piles. Threw it out."

"Waited a hour for my pizza it has so many bubbles and no cheese and no pizza sauce and the lady on the phone was very rude and hung up in my face wouldn't tell me where my pizza was been ordering from here for years not happy very disappointed"

"I ordered the shaq pizza, the ad stated it came with extra cheese and extra pepperoni, it did have extra pepperoni but only on a few slices and no extra cheese, there were areas of pizza that had no cheese. The delivery was a little faster then normal, This makes sense, because the pizza was a touch undercooked as I suspected. I was a manager at a well known pizza place and I am very familiar with how pizzas are made, cook time, etc. Ive witnessed first hand delivery drivers pulling pizzas out of the oven early to adjust the delivery timing with other deliveries that are known to tip well. The most important thing to me was, although I opted out for the no contact delivery because I was paying cash, the driver did not wear a mask, considering our country is in the thick of this highly contagious virus. It was irresponsible, disrespectful and absurd for the driver to blatantly disregard safety, especially as a individual who delivers food to the public."