KFC 14107 White Creek Avenue Northeast, Cedar Springs, MI 49319

"Bought the A&W Friday $10 pub fish special. It tasted good, but it isn't really two fillets as promised, it is more like two fish nuggets. For the $10 I'll go elsewhere for my fish fix next time. Also it was freshly cooked, but I had to wait 10m in the parking lot, after driving thru, to get it. I'm not mad, just disappointed."

"I placed an order online and was told it would be ready at 5:15pm. I showed up 3 minutes early and was told I had to wait 20 minutes for fresh extra crispy chicken. The chicken was not extra crispy and food was not hot. It seems like they let my food sit ad get cold instead of making the hole meal fresh. When a particular item has a wait, you make he whole meal fresh especially with a 20minute wait on top of my meal already being placed ahead of time. When I went back to complain ad ask for refund or fresh box, all the manager did was give me a couple pieces of chicken. The chicken I was handed was definitely hot and extra crispy but why was my whole order not this fresh and why was there no care about the disappointing food provided. I will not be back and i will not recommend"

"The lady that took my order was outstanding. I was there Thursday around 1. Also, the lady working in the lobby clearing tables. Et cetera was very nice helpful and friendly once again a great experience thank you ps love the spicy chicken sandwich"

"No chicken available. The person at the counter said it was due to the festival in town. This festival has been going on for decades and is not a new thing. So I ordered a burger. It was cold and the fries tasted equally as bad. The counter person dropped my order on the counter and walked away before I could even check it to make sure it was correct. I noticed while I was waiting for my order that the dining room also needed some attention as far as cleaning goes. I have been a fairly regular customer of this location, but I don’t think I will be coming back anytime soon."

"30 to 40 minute waits for a fast food place is ridiculous. Lobby is in complete chaos. No clean tables floor covered in stains. Drink station basically over flowing. Cashier looks drugged out of her mind. Management seems nonexistent."