Taco Bell

"Terrible service. I had an employee help me that was leaving because all the other employees just did whatever they wanted to. Don’t go here your food takes hours for real. They just sit here and play games."

"What in the actual heck happened to the chips for the chips and cheese? They are absolutely disgusting now. However, this is the fastest taco bell service ever. Also spotless, super clean. The chips taste so awful I can't go more than one star... Also it's not just this location, they taste the same all over Grand Rapids. I ate them for years and now I would rather eat garbage out of a trash can."

"We were not greeted when we walked in and had to order on a kiosk. The person in our group that used a card got their food right away, but the rest of us had to wait for a person to come and take our cash before they made our food."

"Okay so, I'm updating this to a one star cause this last interaction was garbage. We did an app order which usually goes smooth, this time when we pulled up a lovely guy with glasses handed us our drinks and seemed to have everything organized and was just waiting for our food to come out. Then some girl in a ponytail( It wasn't the girl with glasses!!!) Shoved her way in there and started spouting out " what are these dudes waiting for, yoooo is this for 'Cameron's(our orders name) order!" Then she proceeds to grab a random a** bag and hands it out while ushering us on, we check the bags and immediately notice we have none of our chips so we ask "hey our orders missing 3 chips" this same ponytail lady proceeds to yell at everyone " guys come on!!" And shoves a single chip bag with no cheese at us. We ask can we get cheese. She shoves one out we pull off cause at this point we feel rushed and she's already being rude over some chips. So why bother. Then as we start checking(before we leave the parking lot) we realize that our order of 6 things(excluding the chips) only has 4 things. No big deal we pull threw they tell us come up to the window and there gonna make our order right. They hand out another bag. We say thank you pull up and immediately notice that yet again no chips, and it's missing multiple things. Okay that's annoying but no biggie let's just pull threw and let em know I'm sure they'll make it right, right? Nope wrong.(this right here is why they get 1 star) They proceed to ask for the bag of food back. Okay odd whatever we hand the bag back figure oh they wanna make us all new and they are gonna toss that Stuff. Nope they proceed to dig threw our bag of food and say "oh the gordita is at the bottom of the bag you missed it." We say " there is suppose to be 2 of those" and we proceed to list off our order again and show them the online order from our phone. she then adds the gordita and a couple of the missing burritos to the old food bag that went out the window to us In our car. Then went back into the window where they dug threw our food with old gross gloves that clearly have not been changed out, cause what was once clear glove are now Yellow. They then hand the old Nasty dug threw food to us. That is so unacceptable and gross. Last time going there."

"Ordered breakfast on the mobile app before going inside. Went in, told them my name and that it was a mobile order. It took more than 15 minutes for them to hand me the food. 2 others walked in and picked up mobile orders while I waited. Guessing about 4 cars in the drive thru, so they weren't all that busy. "Sorry, your order got bumped. Here's 2 extra Cinnabon Delights." Terrible service. 15 minutes is reasonable at a steakhouse. Not at "fast food." Never. Going. Back."