Taco Bell,

604 South State Street, Big Rapids, MI 49307

"Why did the "Walking Dead" show end on AMC? They are working at Taco Bell. The worst crew in the history of fast food! It doesn't take a half hour to make a bean burrito. The entire crew needs to be RETRAINED and the day manager from Sunday 2/25/25 NEEDS to be FIRED IMMEDIATELY!! No Excuses for the horrendous service. It takes less time getting food from a restaurant ordering from a menu with a waiter. The General Manager NEEDS a unpaid week on the beach to think about it. Plus think about how much their job means to them. I've been a manager in a restaurant. If you don't like your job, clock out!! Perhaps the general manager needs a new career. Everyone at the restaurant falls under their Purview!!"

"3/5 The wait here no matter the time of the day is awful, Regardless of you order online ECT you will wait 15 plus minutes, the drive through lane is super narrow and there are no turn around so if you go through the drive through you'd better plan to commit, the store cleanliness is so so staff doesn't seem to care about there jobs that much ... But the food is good"

"This is as many taco bell chain restaurant. Good food for a good price. The drive-thru is rather nice considering it's layout. This particular Taco Bell is cleaned by a small local business regularly so the inside is usually top notch clean."

"I waited 47 minutes to get food that was overcooked to the point where I couldn't finish it. Usually it's mediocre food, but I can't take it when there are only 8 cars ahead of me and the food that comes home with me (I'm under 5 minutes away) is not only lukewarm, it's overcooked. Not just a little bit overcooked. Overcooked as in my tacos are harder to swallow than my student loans. I waited 37 minutes just to get my order in, plus another 10 to get my food. You need to do better. I've worked in fast food before. I know it's not fun. This has gotten ridiculous. Your managers are overworked and the staff that they have generally look lethargic and have no sense of work ethic (There are some exceptions to that). Don't worry, McDonalds is even worse."

"I don’t usually leave reviews on places but there is one lady that’s stuck out to me the past few times I’ve been here. She’s usually on cash register in the drive thru and is always super nice to everyone and I can just tell she is a genuine person. Tell her I said keep it up the world needs more people like her!! The line is always usually pretty fast while I’m there too! The only problem I’ve had is sometimes they forget napkins but it’s really not a big deal."