Rite Aid,

603 E Savidge St, Spring Lake, MI 49456, United States

"The store was dirty. When I told the Mgr that the floors looked like they hadn't been swept in weeks, she said Rite Aid (the company) canceled the cleaning contract. It shows. Also, the glass door coolers have been out of service for a long time. Fix it, or sell it to Walgreens."

"The store itself is fine - a typical rite aid. I’m giving 2 stars for the pharmacist. The other pharmacy employees are great but the female pharmacist is rude. She doesn’t look at you when she’s talking, she gives short one word answers and never smiles. I’ve had multiple interactions with her and work in the medical field myself. I understand maybe there are staffing issues or whatever but that doesn’t allow someone to be rude to consumers/patients. I don’t know if additional training will help - it may just be her overall demeanor and attitude that is disappointing."

"What a horrible experience! Rude, unhelpful and unfriendly people. The pharmacist that was working on Saturday, July 30 (around 2 ish) is THE WORST!! Such a sad human being. Unfortunately this has not been my first bad experience at this location, which is unfortunate because I live in Spring Lake. On a positive note, the pharmacist on Henry St. (Victoria) is ABSOLUTELY WONDERFUL!!! So helpful and empathetic."

"This pharmacy is the worst we've ever used. They must hire the most unfriendly people they can find. Crossing the bridge for our meds is sounding better and better!! I truly dread going there to pick up prescriptions.....sad!! One would think that those working there would read the reviews and wake up. Better yet, corporate office should get rid of them all and start over!"

"I went to this Rite Aid for my COVID booster. I had scheduled an appointment for my shot. When I arrived I was the only person at the pharmacy counter and I still had to wait 15 minutes. The person who gave me my shot was extremely rude and abrupt. I tried asking a question and she would interrupt me. I have never had a shot hurt so much and now 4 days later, the area where I received the vaccine is still tender to touch. I will never ever go back there!"