The Home Depot 2241 West Houghton Lake Drive, Houghton Lake, MI 48629

"Purchased a kitchen countertop. When they came out to measure the countertop for installation. They said they couldn’t install the countertop because our cabinets were not level. They said we would have to have them leveled before they would install the countertop. They could not provide that service however. They charged me $200 to tell me my cabinets were not level and would charge me another $200 the next time they would come out to measure the cabinets. Beware of the multiple $200 charges."

"Let's face it, a lot of us depend on this place to get what we need to keep our homes maintained. However, they are still just a soulless, for profit, corporation. I have witnessed some discrimination coming from there, but I do see efforts to be more inclusive for women. Support locally if you can."

"I would like to acknowledge a few of your best staff that went above & beyond their duties. They always maintained professionalism, courtesy, respect and patience (God bless!) Randolph (Randy) (Dept. Doors & Windows) Thanks so much for all of your time, expertise & willingness to help me out with everything from doors to decking & paint! Thanks to the guys in Pro Service Dept Vince & Bruce Foster. Bruce just dropped off two 20 footers of Trex saving me a nasty delivery fee with his own truck! Such a helpful great guy that has seen me at the counter too many times to count....and Vince...he too has always been helpful answering all my questions. You ALL have the patience of a saint! Its been pretty tough trying to get my home back to snuff since the loss of my husband. These gentlemen were knowledgeable and kept me informed about my ordered products and even though my patience ran short because of a lengthy backorder, they were level-headed and patient with me. Thanks again, from the bottom of my heart, to Randy, Bruce & Vince. You guys put a smile back in my heart ❤! Management, you are so lucky to have these men work on your staff and as a customer its been a pleasure working with them. Sincerely, Katherine Reynolds"

"Great timing at Home Depot picked up over 250 ft of board wood for under $50. Excellent for making my Michigan Adirondack chairs."

"Normally I see no reason to review a big box chain, but this store in particular deserves it. For the staff. Holiday weekend, very busy, and I had employees regularly ask me if I was finding everything ok, and when I did ask for help Mark was more than helpful, grabbed a cart and loaded up the patio set I wanted while I grabbed the rest of my items, then Chris was in line with me at the register ready to help me load up. This is not the norm in customer service anymore and it was very refreshing to have happy helpful polite staff even on I'm sure one of their busiest weekends of the year."