Cherryland Sales 1580 North East Silver Lake Road, Traverse City, MI 49685

"Charged for merchandise day it was ordered, 2 weeks later still DON'T have my merchandise! Would not recommend ordering from this company."

"I placed an order and received the item but the item was inaccurate to the website listing. I ordered two pairs of oven mitts but only received 1 of each design. Now I need to find another site to order the matching mitts from... Customer support eventually responded and refunded me."

"Good customer service and good products. I was a little worried to purchase from this shop with the mix reviews, but I am glad I did. They have a lot of now designs products I absolutely love and cannot find anywhere else. My order was split into two shipments. When I reached out to to ask what was going on with my second shipment they responded quickly and well after business hours. Everything was well packaged so my fragile items arrived in tacked. I would recommend them."

"Placed order on 12/14 which is plenty of time for Xmas. Emailed twice no response as to the status of the order and then it shipped on the 26th (never any answers to website emails). Horrible customer service. Item was listed as “in stock “ too. They really should put something on their website that tells customers that items won’t ship for 2 weeks."

"Very poor customer service. There was nothing stating my item was out of stock when I ordered it. There was no communication that shipping would be delayed. There is no "team " available. When calling during business hours to follow up on the status of my order, no one ever answered the phone. There is not even a professional business greeting for the answering machine (something like - "this number is not available now"). My item was not shipped in time for me to use as intended. Do yourself a favor and check out the Google maps "outside view" before ordering. I wish I had."