CVS Pharmacy

"The store and counter service is good, however, phone service has declined. The previous day, I held for about 45 minutes with no answer. I did so because what I needed couldn't be done through my cvs account online. CVS has got to do better"

"Wouldn't recommend going here for a COVID test. 30 min drive, took a few hours out of the weekend to have our daughter tested to go back to school. Pharmacy "forgot" to put label on the vial - even though all paperwork was in the bag - resulted in "unable to test" 2 components - a Swab and a vial with a label - can't even do that but they fill prescriptions? Yikes ! Now we have to go back and re-test and wait another 2 days. Thanks for that ! Jackas$es"

"I changed from the CVS on Cleveland Massillon to this one because it’s closer and I have an issue every time I go. I’ll probably end up switching back because I’ve never had a smooth experience there. I got married over two years ago and they still don’t have the right information in their system so I miss half of my prescriptions when I go and I’ve talked to multiple people about changing it. They’ve said they have my wrong birthday, wrong insurance, they’ve called me multiple times to tell me something was ready for pick up and I drive there and it’s not. It’s worth driving out of your way to have competent help because by the time I make the several trips to get all of my prescriptions and and make all the phone calls to the store it will save time going to another store where they get it right the first time."

"I recently called in to have a prescription transferred from another store to this Location and I spoke with a lady name Voncil in the pharmacy. She was very short, smart mouth and rude & almost ruined my day because she couldn’t understand what it is i was wanting, due to her talking over me, then she quickly said “okay bye”. Very rude older sounding black woman. Im disgusted."

"The woman I spoke with today was absolutely terrible,first she told me she couldn't give me a price over the phone, then she said I could only get my prescription filled during my Dr office hours ,and went on and on about how it was no easy task to fill my prescription, lucky I had just called at least 3 different pharmacy before this location including another ritzman's and knew all the things she told me to be false. Needless to say I went there all was fine and I would never even buy a Hallmark card hear."