Kroger Pharmacy

"Closing at 5 on Sundays is totally legit... But closing 5 minutes early is uncalled for. People need their meds and expect to get them during open business hours. I can't close the business I work at just because I feel like it...."

"Everyone is so friendly and they’re efficient when the lines are long. The checkout process is easy whether I go in or through the drive thru. I was so bummed when my insurance took Kroger pharmacy off their coverage!"

"Terrible Pharmacy!! 6 people working there when we went to pick up our son’s prescription. Two words “Pick Up” is all they say to everyone that walked up to the counter. Not Hello do you have a pick up today? So rude & every worker there seemed like they hated their jobs/lives. One worker was putting bags together maybe prescriptions & just tossing them up on the back counter upset. Customer service is NOT in this pharmacy’s vocabulary. Gave them 1 star for just being open. They need to do better!!"

"If I could give zero stars and press charges I would. In the past, I have received the incorrect medication from this pharmacy (several years ago)… and upon attempting to utilize them again, was told 5-6 different things from 3 different people working there. They told me a medication could be filled Sunday, I come Monday and they say it’ll be ready at 130, then they say 330, then they say not for 11 days…. So my doc calls and corrects them and says to fill it, but they still refuse and say they can in 9 days…. Tracey I believe was the “HEAD” pharmacist I spoke with, and she dismissed this as basically being my fault and then told me I needed to have my doc call it in to a diff pharmacy for it to work. This is absolutely ridiculous. They are messing with peoples medications, it’s not right nor is it safe. They did not address the issue and say they’d fix it. They basically laughed it off and hung up on me. If I did anything like this in my industry… I would be ostracized and probably removed from being able to work in this field again. Yet, they laugh it off and hang up. Not right at all!!!!!"

"I arrive at the pharmacy drive through at 7:50 10 minutes before they close. A woman is sitting in the drive through lane when I arrive. After 5 minutes the lady rings for assistance at which point I realize this customer was just blocking the drive through line for no apparent reason. I angrily back out and decide to try my luck inside but I notice the pharmacy is not in the same location it used to be when I last visited so I hastily go back out and ring for help at exactly 7:56. They ignore the call and the car behind me who calls before they are closed as well. I used to work in retail pharmacy, my brother is a pharmacist, I get hating your job because of the conditions and having pages of past due prescriptions in the queue but we never left on time. Closing meant we were there at least 10 minutes later to deal with customers or finish return to stock and sometimes we could be there up to an hour after we officially closed. Closing any business earlier than the posted hours is unacceptable and unprofessional. I hate when the level of service I provide to others isn't afforded to me. I hope you fix this issue but I won't hold my breath."