GameStop 3455 Valley Plaza Parkway, Fort Wright, KY 41017

"I made the drive out there to browse for the last hour before the store closed. The rep inside decided it was his 'lunch time' and locked the door and ate food in view of the customers waiting outside. He then came to the door and angrily asked what our 'problem was', and was generally instigating in nature. -- I get that breaks are needed, but proper timing should be implemented for them. This man upset several customers tonight, and I have notified corporate of this."

"I didn’t catch the manager’s name at the Ft. Wright location but he is awesome! He is so informative and really takes his time to explain different games of interest and does an exceptional job at helping you pick the right one. I have been to other game stops and you can hardly get the staff to converse with you however this isn’t the case. He is truly a value add and is a Shining example of how you should treat your clients. Makes you feel like you are a VIP. Give this man a raise! A++"

"The employees are always very helpful. I take my 6 year old son there on occasion, and me not knowing a lot about gaming, they are incredibly nice and helpful"

"Always had a great time and found exactly what I needed. I would consider their novelty items over actual games. But if you have their pro card and game informer magazine it's a great deal. I haven't traded ant games in awhile because I buy all mine digitally now."

"We are so upset. My family shops here all the time and have spent a great deal of money. We purchased a pair of headphones and they were supposed to be delivered they never came they were $70. Now we're on the phone with the people above them, No one even told us it wasn't coming. We had to call to figure out what was going on. If there is a problem on their end that's okay accidents happen. But to just keep the money (that they could have easily put back onto our card mind you) and give us the run around is not good business. Be careful and make sure you keep a physical receipt not just your emailed receipt and and proof of bank charge."