O'Reilly Auto Parts

"Friendly guys that aren’t afraid to look for what you need. Guy at the front counter searched for my battery and didn’t even roll his eyes or huff and puff about it. Nice to see some normal people still work in rental stores."

"All O'Reilly's stock a nice selection of parts. Not much different from the other big chains in most ways, htough they do have a couple things I like. One is their Microguard Select oil filters, which I believe are rebranded Wix at a discounted price. Some other prices stink (motor oil, in particular, like at other chain parts stores). This location is convenient for me and the store is tidy. However, I've had a few really cringey, awkward encounters with one of guys there. The other day, I walked in and he said hello from somewhere out of sight, and I echoed that. As I walked around, he said hello a few more times, and goodbye a few times, trailing off and sort of singing. Perhaps he didn't hear me and couldn't be bothered to come out form wherever he was, so he may have though no one was there while I walked around for a few minutes - not good awareness, service or security. At the counter, he didn't offer to help more or see if I needed anything else, but did comment awkwardly on my shirt. I tried to brush it off but he pressed me with more questions about it until I let my annoyance show and finally told him, "I don't know man, it's just a shirt to me, okay?" He then acted as if I were the one being rude. It was unprofessional, and I just wanted to buy some damn oil filters, so I'll probably go elsewhere from now on. There's another O'Reilly that's actually closer to home, and a few other parts stores, so I'm done dealing with this weirdo anymore. Three stars is being kind, considering I've been uncomfortable there multiple times ; the store is okay but that one guy always creeps me out, in a major way."

"Bill was a big help reading the codes on my truck when the check engine light was on and jumping my truck with a jump box when it wouldn't start. Even though it was really busy he came out and checked on me in between customers, excellent customer service!"

"The guy who helped me was great. Both headlight low beams were not working, and he figured out the problem was that both bulbs went at the same time. Also he took the time to install the bulbs for me! Thank you for first-class service!"