Don Basch Jewelers - Macedonia 8226 Fairlane Drive, Macedonia, OH 44056

"I recently purchased an engagement ring from Don Basch Jeweler, and I couldn't be happier with my experience, especially with Marissa's assistance. From the moment I walked in, the staff was extremely welcoming and professional. There was no pressure at all and Marissa was unbelievably helpful walking me through the process. I was able to create the exact ring I wanted and it came out perfectly. Thank you Marissa, and the Don Basch Jeweler team, for making this moment unforgettable! We will be back for our wedding bands!"

"We walked into Don Basch on the recommendation of a family friend to shop around for a ring for my husband. The store is bright and beautiful along with the staff. We spoke with Marissa and she provided excellent customer service! Took the time to understand what we were looking for and explained the process of a custom made ring. Turned out beautifully! While there I had asked Marissa about getting my wedding set of 22 years put back in tip top shape and she didn’t give any hesitation even though we bought the set elsewhere. The results? Looks better than it did 22 years ago! Highly recommend Marissa and Don Basch Jewelers!"

"I always have a great experience every time I purchase jewelry from Don Basch. I purchased a beautiful sapphire bracelet and ring for my wife for Christmas. I told Charles what I was looking for and he helped me pick out the perfect gift. Charles has also help me pick out a ring for my daughter who is not always easy to please but the ring was a huge success for a Christmas gift. When I need a gift for my wife or daughter again, I would definitely ask for Charles because he is knowledgeable and makes buying jewelry a fun experience."

"Time to write a long overdue review! I apologize in advance for the poor picture qualities, I ended up using my old phone to take the pictures. We were originally waiting for the professional photographer to take the close up detail pictures of the rings so I could use those in my review, but our plans got screwed up a bit and I didn't want to push off this review any longer than necessary in case it might help anyone else who is currently still deciding. Before we started the design process for my wedding ring set, I was super nervous. I'm the annoying type of perfectionist who will spend months scouring the Internet and doing a ton of research before taking the plunge. If you're familiar with Game Theory, that is basically how I make all of my big decisions. After all, wedding rings are a big financial decision, and I'd rather nail it the first time rather than just settling for something I was just okay with, you know? I plan to wear this and look at it on my hand every day for the rest of my life. I didn't want to have any regrets. So that is how I initially landed on Don Basch, after going over each and every review for dozens and dozens of local jewelers in NEO. It was just when their new building opened up. I've only ever been to jewelers in India when I visited family growing up, so I wasn't sure what to expect here. But I was immediately greeted by Marissa who was absolutely wonderful! I've never made custom jewelry before, so I was a total newb, but from start to finish, Marissa was incredibly patient and helpful, walking me through the process, taking time to design and help research ideas based off of my (very non-traditional color) unique tastes. Mind you, jewelers in India are not known for bedside manner and can be impatient and pushy, but my experience with Don Basch was super refreshing because it was the total opposite, especially for someone who is as anxious and indecisive as I am! :) Never once during the entire process, did I ever feel judged or rushed, or ever felt like anything was being "upsold". In fact, they were super great and upfront about competitive pricing, and letting me feel empowered to be able to drive decisions. Marissa was on top of the whole thing, and kept me in the decision the loop the entire time, with frequent status updates throughout. Now Marissa is the one who I worked with, and let me tell you, she is amazing. As I said, I am not into traditional designs, and even though I had a general idea and picture of what I wanted to do, I swear Marissa must have some epic Jedi-mind tricks because she knew exactly what I was thinking, better than I was and she was able to find me the absolute most beautiful colors that i could have ever imagined. I mean pictures cannot even begin to capture how beautiful that pink pear is, in person. What's more is that I knew I wanted to include a cat-themed detail since I love my fur-babies, but had no idea how to translate that, and so she was able to design a beautiful peek-a-boo cat that I can clearly look at between the two rings, while still allowing light to enter and illuminate the stones. That is some next level ninja mastery there, so I highly recommend her design and knowledge if you are also looking to find that perfect piece :) Seeing the final produce blew my mind, and never in a million years would I have ever been able to imagine something as epic as what she delivered. She is a boss at what she does and I am so grateful. All in all, it was an amazing experience and I 12/10 would definitely recommend Don Basch to anyone who is interested. I can't wait to get an excuse to go back and make me some matching earrings/necklaces/bracelets. Lastly, if you know anything about Indians, we are serious about quality jewelry and if my grandmother were still here, she'd be their number 1 customer :) So honestly, that right there, says it all"

"You’ve done it again! Your staff is incredibly knowledgeable, extremely welcoming and has impeccable taste. I have been a loyal customer for years. I have brought in heirloom and sentimental pieces for repairs, other pieces for appraisals as well as purchases. Thank you Marissa so much for picking out the perfect wedding bands for us and making us feel really special. To any prospective customers, they will have you at hello. You will be blown away by the beautiful jewelry and like my family, you will be a part of theirs for life."