Batteries Plus 12131 Royal Point Drive, Cincinnati, OH 45249

"Bobby was extremely helpful! He was able to get my watch battery replaced. He was extremely patient with another customer and helped solved their problem."

"We had bought two Deep Cycle AGM batteries for our RV when we were on the road in Austin TX back in April of 23. When we went to winterize the RV and place the batteries on a trickle charger, one of them came up with a short error. I took the one battery to my local store and they tested it, confirmed it was bad and had another matching battery from another store delivered in the after noon. I was able to drop off and pick up a new battery on the same day at nor cost with the warranty. Great warranty and customer service. Thank you batteries plus!. I also love that I can bring all my old light bulbs etc there to be recycled. Another plus!!"

"I stopped doing business with the West Chester store because they were totally useless. This store is even worse. They will make promises to you which they forget as soon as you leave the store. Never make a schedule assuming these losers are going to do anything for you."

"Excellent customer service. We found two marine batteries at the Colrain store, and they offered to drive them to the fields Ertl store, which was closer to us and did so the next day which was perfect for a schedule. When we went in to pick them up, we also asked them to re-program a key fob. The dealer quoted $138, they were $70. When he looked at the key fob, he was able to use a creative solution to make our set up work without having to reprogram, saving us $70. Very happy."

"Store messed up 2 separate motorcycle batteries. Took the first one home to see it was actively leaking battery acid. Called them and they prepped the other battery for a change out. This one seemed okay so I installed it only for the battery to put a small hole in my BMW battery box and drip a 2 foot circle of battery acid onto my cement floor within 15 minutes. Now I'm really getting tired of driving to the store to change out batteries, but they don't even have a replacement. There is one 9 miles away but they tell me it might be Tuesday before they get that one, it's Thursday at this point. I tell them that is terrible customer service and they don't budge, don't offer to pick it up or make any kind of accomodations. So I buy a lithium battery online and have my wife return the second battery. The employee behind the counter tells her there is nothing wrong with the battery and that it is not leaking acid. Butz the employee can't explain why the battery and the inside of the box is wet."