The Castle Jewelry and Pawn of Cincinnati

"Do not let this company service your jewelry. My antique watch was ruined, after they overcharged me for a simple cleaning, and to top it all off after destroying my watch they refused to even refund my charge!"

"Visited the store looking to liquidate/trade assets. I walk in and got the most perplexing look from the female behind counter, promptly skips the two other customers that walked in and said "what I need." To which I replied "do you guys do trade ins?" "No" I look back at the window that says in bold letters "BUY,SELL,TRADE which caused me to smirk, said "okay bless" and left."

"Great service, friendly people, and great prices, and are super fun. they are all knowledgeable and very convincing love these guys!"

"Two words: Buyer Beware. Misrepresented and knowingly sold me defective merchandise then wanted to charge me 25% to return it the next day. Only interested in sales, not return customers. I notified customer service and received no response. Just get the garbage in the front door and out the back door. Regret that the one star is as low as I can rate it."

"Thank you Teri, Amanda and Dylan so much for helping me with my purchase. It means a lot that you guys took the time to show me each item and explain things in great detail. Your hard work is not ignored but it is acknowledged greatly!!!"