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Custom Distributors, Inc.
9190 Seward Road, Fairfield, Ohio, United States
About the Custom Distributors, Inc.
Custom Distributors, Inc. is a premier home goods store located at 9190 Seward Road in Fairfield, Ohio. As a leading distributor in the industry, we provide a wide range of high-quality products for all your home needs. From kitchen appliances to furniture and decor, our store offers a diverse selection of items to enhance your living space. With a commitment to exceptional customer service and competitive pricing, Custom Distributors, Inc. is your one-stop shop for all things home-related. Visit us today and discover the perfect pieces to customize your home.
Photos of Custom Distributors, Inc.
9190 Seward Rd, Fairfield, OH 45014, United States
Opening hours of Custom Distributors, Inc.
Monday:
08:00 - 16:30
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 16:30
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of Custom Distributors, Inc.
"Custom distributors hung my microwave crooked in our new build house and they damaged my cabinet so that they is no easy way to hang the microwave straight because they put a hole in the cabinet. I reached out asking them to fix it and they refused because I am past their warranty. Then they recommended that I pay somebody else to fix it. Complete garbage service and they obviously do not stand behind their work or fix their mistakes. Avoid Custom Distributors."
"Had a great experience with Custom Distributors. Brian M. was amazing to work with from the sales side. He took so much time to answer all my questions and he was very knowledgeable. It was great to be able to see such a wide variety of appliances to choose from. He was quick to respond and very helpful when we needed a trim kit for the fridge. Josh's team came out to install the appliances. We purchased some LARGE appliances - a 48" Thermador stove and 66" Firgidaire pro fridge/freezer. They got everything in without any damage and were very knowledgeable about installing and left everything clean. Very friendly crew. Highly recommend this company and this team in particular."
"Using them now for appliances for my full kitchen reno and I can’t recommend it. Serious lack of communication leading to weeks of delays and everyone I talk to is very unfriendly about it. I ordered $10k+ worth of appliances back in August, thinking that using these guys would help things move more smoothly but I should have just ordered through Lowe’s or something. And now I see they’ve responded with a lie about me being unreachable? I’m constantly on my phone lol. I’m the one that called them to schedule, I received no voicemails or emails from them about scheduling. So unprofessional that they’d blame me in this situation, I’m even more disappointed."
"Do not recommend. Appropriate customer service when selling thousands upon thousands of dollars of appliances. When needing assistance to replace appliances that were lemons suddenly unable to pull original paperwork, unable to find appliances that would fit in spaces, unable to do any investigations into a solution. Noted: not asking for refund or discount but simply a suggestion as to what I might swap in. Will not use again and can not recommend. REPLY: talk to your associate again before posting inaccuracies. This reply is unacceptable. Purchase was in my name as well as my husbands. All delivery and rebate information was in my name only. The information was pulled up via my name. I gave my husbands name when asked, although he was not involved in this purchase or the replacement process. I did not refuse anything other than sending an electrician to my home to measure what would have been in the construction plans. I had just drove 40 minutes after being promised information would be in the salespersons hands prior to my arrival."
"Custom Distributors is professional and customer focused from your first call to installation. Josh and his team were informative, friendly, and respectful during the installation. Great experience!!"
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