Bloom Brothers Supply Co 7941 Mayfield Road, Chesterland, OH 44026

"Bought a Beko gas range and a Bosh refrigerator both delivered day after Thanksgiving. Frig had 3 dents in the door stove griddle was missing. I called that day was told door would be ordered and replaced and griddle would be dropped off. After a month and a half the oven stopped working that was fixed pretty quickly. Frig still not fixed and still no griddle. Called today for the 5th time almost 3 months since first call was told by Dalton that it wouldn’t be in until May. I told him that’s the first I’m hearing that it would take this long then he got rude with me. I expected better service from this place. I said they needed better communication. 5 calls to finally get an answer is unacceptable. He didn’t care"

"My experiences with Bloom Brothers have been consistently positive; the employees are helpful and provide excellent service and guidance."

"Our refrigerator after 23 years finally decided to quit what is was supposed to do. You know cold and frozen. My daughter and myself went refrigerator shopping. She wanted to head to the big box stores.... but I had heard from friends about Bloom Brothers. Now I had not be in the store since when I went with my father in the 1960s. What a wonderful experience. Still the very personal service, no high sale push. Just friendly and above excellent in customer service. Brandon , our salesman explained the pros and cons and found us just what we wanted. We were sad when he said that delivery would be about two weeks but whatever. We really liked the product. SURPRISE call from Brandon two days later Got your refrigerator want it Friday? The next day! Of course I said yes and delivery time from10am to noon. The delivery guys showed up at 10am. Had to remove the door to my house to get it in the house. Off and back on without problem. Took my old refrigerator. They set up and connected the new refrigerator without a problem. Sorry I did not get their names but they were very good at their job. They did the entire set up and explained the refrigerator to me. WE WILL DEFINITELY RECOMMEND Bloom Brothers to any and all. Thank you all."

"I recently purchased all of my kitchen appliances from Bloom Brothers. The price was extremely fair, the service was personal and did not make you feel like you were working with someone who viewed you as just a number. Unfortunately without my control, my oven/stovetop broke. They went above and beyond to ensure I had a comparable replacement within a few days. I will continue purchasing from them and cannot recommend them enough!"

"I am incredibly disappointed. I was replacing an ice-maker and gave them the exact make and model of the one I was replacing. Price was no object, I simply wanted the same specs. The one they sold me was a different depth and drained in a different way. As such it does not fit in my kitchen. They are refusing to exchange or find a solution. Also, the ice make is loud and makes low quality ice. My family and I have historically bought appliances here, but will never again. Neither the manager nor owner were willing to discuss this issue with me."