Lee Winters Florist, Inc.

"TLDR: Disastrous, embarrassing for 13 people at a close relative's viewing. Avoid if you want to flowers delivered almost nothing like what you see and ordered nor appropriate for a viewing. We're from around the Dayton area and the visitation was near Perrysburg. So, we ordered thru our local florist an arrangement we liked and with some extra instructions to try to replace the white roses with pink (which was done). Our florist mentioned that if there were any issues we'd get a call. Since this was Tuesday and they needed to be there by Friday 2PM, everyone felt there was plenty of time to make changes if needed. Apparently, this place did not expect us to show up at the viewing because what they delivered was pitiful. 13 people had their names on this joke and it was downright embarrassing since this was a viewing for my direct uncle's wife. A quick call along with pictures of the sad arrangement to our florist at 2:30PM (it took a while to find our flowers since they were not what we ordered), followed by them calling this place with our complaint. They called us back and were told a 2nd delivery would be attempted that day or maybe tomorrow. At 5 we directly called this florist and it was like night and day. Our florist was a typical "the customer should be happy and how can we help" meanwhile this florist was rude, uncooperative and said "we got what we ordered". Um, okay let's review the arrangement we picked as described by Teleflorist (which was used by our florist and our florist had a very similar picture too): This beautiful bouquet with pure white flowers in a gorgeous blue glass vase. Beautiful blooms such as crème roses, white lilies and alstroemeria along with yellow and white chrysanthemums, eucalyptus, limonium and more are beautifully arranged in a dazzling cobalt blue vase. What did we get the first time? A plastic squarish, slightly green tinted vase, no lilies, no limonium, no chrysanthemums, a few sad looking pink alstroemerias, 3 pink roses (as requested) and lots of daisies. The price we paid and the price this displayed was way off for a viewing. Another arrangement was delivered around 6PM, at least it was a clear glass vase, a couple of hydrangeas were spray painted a little bit blue, lots of unbloomed lilies, and some other flowers thrown in. While we appreciate the 2nd effort, if they didn't have the flowers we wanted to begin with, they weren't going to produce them the 2nd time and this didn’t move us to appreciate this slightly better arrangement. This should have been relayed immediately so our local florist could use someone else, instead they threw something together and hoped no one would be there to see it. Sorry, but 9 of the relatives who had their name on the card saw first-hand the train wreck that was their arrangement. BTW our florist did the right thing and refunded money to this dissatisfied customer. We’ll be sure to avoid them in the future as we have numerous relatives (who also now know to avoid them) up that way and someday we’ll need to send flowers again."

"False advertising at its finest!!! Paid $80 for the "premium" 3 days late and then hassled by the florist. Absolutely ruined my gesture! Do yourself a favor and don't waste your time here."

"Ordered thru flowers.com to be delivered on 7/23 for my wife’s birthday from my out of town granddaughter. Finally delivered noon 7/25. At best a $35-40 bouquet, she paid $100!! I get a delivery fee, but a definite ripoff. And several fill in flowers won’t last till tomorrow"

"Horrible! I’m so terribly disappointed. I live in California and ordered from Teleflora. Below is the pic of what I ordered (premium - 20” high and two steps above standard). And blow that is what they delivered. Do NOT waste your money here!"