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Fifth Third Bank & ATM
107 Brent Spence Bridge, Covington, Kentucky, United States
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About the Fifth Third Bank & ATM
Fifth Third Bank & ATM is a financial institution located at 107 Brent Spence Bridge in Covington, Kentucky, United States. This full-service bank offers a wide range of banking services, including checking and savings accounts, loans, mortgages, and investment options. The on-site ATM provides convenient access to cash withdrawals, deposits, and account information. With a commitment to customer service and financial expertise, Fifth Third Bank & ATM is a trusted partner for individuals and businesses looking to manage their finances effectively.
Photos of Fifth Third Bank & ATM
107 Brent Spence Brg, Covington, KY 41011, United States
Opening hours of Fifth Third Bank & ATM
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Fifth Third Bank & ATM
"This is the worse banking experience I have ever had and Spencer Sharp the manger needs to have immediate minority customer service training as he was condescending and dismissive when my behavior remained calm and professional. I would hate to see how you treat your other customers. Absolutely horrible way to represent the 5/3 brand ."
"The worst ran banking branch I have ever worked with. They can’t cash checks or complete basic loan documents. My wife and I had to come in on FOUR separate occasions to finalize loan documents because they kept misplacing documents. They were unable to even set up a basic escrow account. This is basic banking and legal requirements for any banking institution. When I asked to file a complaint they directed me to the CEO of all of 53rd."
"Just had the best experience I’ve ever had at a bank. I had a couple issues with my accounts not showing up on my app and Rebecca was so helpful in getting everything fixed! We had two different issues and she and another coworker got them both resolved quickly and were both very friendly in the process. I’ve always banked with Fifth Third but I will be coming to this location on 4th street in Covington from now on!"
"We've had success with customer service at this bank many times when visiting. When opening a new account, went smoothly. I would agree with others, wait time could be improved. But, staff is knowledgeable about products."
"i never seen a bank branch like this location. slow people, rude and some of them are raciste. i was denied services once here because of ignorant teller and his managerat a time and i went to a different branch and they help me right away. icalled themain number ti report my experience and no one reachback to me yet after a month. theonly reason i come here is because they are close to my home. i am in the process of moving my business toanother bank."
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