Fifth Third Bank & ATM

"One of the younger female tellers, she’s dirty blonde, doesn’t know how to count money, she always gets our stores change wrong & they’ve now stollen over $700 from us, and they’re saying they have “no camera footage” of them taking it even though we have camera footage of it leaving our store. The company itself is great, this location though, everyone besides Sara, are very untrustworthy and shady."

"Sara is always amazing and helpful! This branch is lucky to have her, she makes banking tasks enjoyable and easy and I always look forward talking to her!"

"I've been banking with 5/3 Bank for more than 20 years. The customer service at the Princeton Road, Hamilton, Ohio branch is dreadful. The representative we spoke with about a Home Equity Line of credit was useless. She knew nothing about our questions or banking and was more interested in talking about herself. I don't recommend this branch for any personal banking business. This person should consider a job as an influencer on YouTube, but I'm not real sure she would be any good at that either."

"Jeya was not helpful and she was questioning us a lot making us feel unwelcome and she was busy the second time I came in but Nicholas was available this time so we went to him and he gave excellent customer service and listened to our concerns and went above and beyond! Also Kaleb gave great customer service as well."

"I am not going to name names, but they know who they are. Started a refinance on our mortgage in August. Here it is the very end of 2021, entering a new year & they want paycheck stubs & w2's AGAIN! I have worked for the same UNION company over 20 years & have banked with 5/3 for 25+ years. We both have very good credit scores! We have had 5 or 6 homes totally sold & closed in that time, on our road. The market is hot & with that being said, they have " low balled" the estimate on our property. Way low!! Lost alot of trust. Will be looking more to our credit union."