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Fifth Third Bank & ATM
1365 Michigan Avenue, Waterville, Ohio 43566
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About the Fifth Third Bank & ATM
Fifth Third Bank & ATM located at 1365 Michigan Avenue in Waterville, Ohio, United States, is a full-service financial institution offering a wide range of banking services. Whether you need to deposit funds, withdraw cash, or speak with a financial advisor, Fifth Third Bank & ATM has you covered. With convenient hours of operation and a friendly staff ready to assist you with all of your financial needs, this institution is the perfect place to manage your money and plan for your future.
Photos of Fifth Third Bank & ATM
1365 Michigan Ave, Waterville, OH 43566, United States
Opening hours of Fifth Third Bank & ATM
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 12:00
Sunday:
Closed
Reviews of Fifth Third Bank & ATM
"Well, back down to 1 star for 5/3. I recently deposited online a m/o for $800+ into my business checking account. I checked the status daily as this was for a item ordered from my business. The status showed "PENDING" for three days. On the fourth day it showed "AVAILABLE." I contacted the local branch and was confirmed by an employee that the funds were now available. I drove to the bank to withdraw $700 of this amount for a purchase I needed to make. It was confirmed again by the bank teller prior to handing me the cash that the funds were now available and cleared. The very next day I noticed that now I had an bad check fee! Thankfully I had NOT mailed the ordered item out because it was a Saturday. How can anyone do business with a bank that holds a deposit, then marks it cleared and available, only to have them change their minds days later. All this confirmed by the bank employees. Be warned customers of this financial institution of their failures. It may cost you bigtime. So far no one has been able to answer to me how this happened or even apologize for it. As a business owner I need to know that funds are available or if a certain deposit is no good."
"Some at this branch sure seem as though they could use to learn a few things about good customer service. I was there yesterday morning and didn't appreciate they way that I was completely ignored at all. In spite of the fact that I had already been waiting to speak with somebody for a while a customer came in well after me and the guy just completely ignored the fact that I was there and took the other guy right into his office instead of me. The other guy just stood around talking to a female coworker the entire thirty minutes that I was waiting and ignored me as well. That's the banks loss because I was waiting to talk to them about moving some significant investment accounts over to Fifth Third but that will not be happening now. I also bank with Huntington and they were more than happy to work with and make time for me. Fifth Third literally lost out on a 650k investment account because of these two employees and that's obviously just for starters and doesn't include future investments that I would have made."
"I have been banking with 5/3 since moving to Ohio 15 years ago for my personal and business banking. I've been going to the Sylvania & King branch for the last 7 years. I met Kendra there when she was the new assistant manager about 3 years ago. Anytime I have a question or problem, she is always happy to help or lead me in the right direction. Since she left the Sylvania branch a few months ago, I have had several negative experiences with the Branch Manager in Sylvania, whom I've also known for many years. After the Manager screwed me, I decided to call Kendra at her new branch. She gave me the correct information and helped me with what I needed. Anytime I need a banker (other than deposit or withdrawl that I still do in Sylvania), I go to Kendra. It's worth the drive to Waterville to have her personally handle all my banking needs. Infact, just this week, I had to call customer service for a credit card problem. After being bounced around 3 times and wasting 1/2 hour of my time, I emailed Kendra. She got back to me right away and was able to solve my problem quickly. She is always so patient and understands ALL my personal and business banking needs."
"Kendra is always so helpful and wonderful! I have been banking with her for YEARS and she is always so friendly and is always willing to lend a hand. She even calls me every month to make sure I am doing okay with my accounts and to see if I need any help."
"First of all I want to say how much I love fifth third!! I have been banking with them for years!!! Kendra is such a nice person and is always very helpful!! Whenever I have a question or issue with my account, I know I can always email Kendra or any of the associates at fifth third! Despite what Chris Terry said, Kendra is a wonderful person and she cant help things that may be out of her control. Kendra has always been so wonderful and helpful and very reliable. I go to her for anything!! Kendra is amazing and deserves a promotion!!!"
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