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Crittenden U Haul & Fed Ex
455 Lebanon Road, Crittenden, Kentucky, United States
About the Crittenden U Haul & Fed Ex
Crittenden U Haul & Fed Ex is a convenient and reliable transportation center located at 455 Lebanon Road in Crittenden, Kentucky. Whether you're in need of moving supplies, truck rentals, or shipping services through Fed Ex, this institution has you covered. With a friendly and knowledgeable staff ready to assist you, Crittenden U Haul & Fed Ex is your one-stop shop for all your transportation needs in the Crittenden area.
Photos of Crittenden U Haul & Fed Ex
455 Lebanon Rd, Crittenden, KY 41030, United States
Opening hours of Crittenden U Haul & Fed Ex
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 15:00
Sunday:
09:00 - 12:00
Reviews of Crittenden U Haul & Fed Ex
"Friendly helpful stayed late tom help us thank you Kaven could been rough with out your help."
"The owner is awesome. With low prices great customer service"
"Our experience started out great. We moved from out of state and dropped our U-Haul at this location. Kevin was very helpful when we needed to extend our rental and allowed us to drop it off after they were closed without paying for an extra day. However, we’ve since rented two more times from here and are not impressed. The first time was last month. We rented an open trailer. Shortly after getting it, a tire blew. Okay, nobody’s fault, these things happen. We promptly returned the trailer back to the location. The employee was closing up but stayed a few minutes to accept the return. No issues. We requested a refund and although Kevin didn’t want to provide one, the area manager did. Then the other day we go to rent an auto transport. When we went inside to start the check in process, Kevin the owner was working. He immediately said “my wife doesn’t like you,” “you tried to get something for free,” and pounded his fist on the counter. He did allow the rental to proceed and walked out to our truck to hook it up. While hooking it up, we noticed the front tire tie down was tattered pretty significantly. As part of the check in process, you have to verify the condition of the equipment. We mentioned it to Kevin who immediately got an attitude. We said it was a safety issue, which his response was “I’m not going to fix it for you” and told us he was going to cancel our reservation. He unhooked the trailer. As he was walking up to the building, he told us to never come back then said “cause I’m the owner that’s why. You pissed my wife off and I’m gonna take her every time.” There’s two concerning things about this. One being you should run your business based on being professional, not on emotions. Second being that Kevin is a full service garage for UHaul. He is responsible for maintaining the equipment and refused to do so. While you will read a lot of positive experiences here, consider the negatives one with a lot of weight. It seems that the second you question him or have an issue, he turns into a hot head. We escalated this issue up through UHaul and coincidentally they have had several customers complain about negative interactions with this owner. We rent from UHaul quite frequently for various things and have never had an issue like this."
"I had a great first experience the owner is amazing he is very nice and helpful i 100% recommend getting your uhaul from here"
"When I went in the woman, Heather had an attitude from the beginning. I needed to ship something told her I'd never done it before, she snapped at me for not telling her that I just needed my label printed. I never got my label or shipped my package because the email address she gave me said it doesn't exist. Hopefully her day gets better."
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