Fidelity Investments

"Here is a million dollar idea for free. HAVE EMPLOYEES IN YOUR DAMN BRANCH!!!! It's a ghost town. Not a person in the building."

"I had one of the worst experiences with a representative just calling in inquiring about my retirement fund . She was very unprofessional, disrespectful and extremely out of line on top of her hanging up on me after repeatedly asking to speak to a supervisor! If this is the type of service this company provides I wouldn’t recommend anyone to do business with them!! I called back in and spoke with someone else who was nice and asked for a complaint to be filed on the previous rep and hope she is properly addressed!!! If she was bold enough to handle business with me that way , there’s no telling who else she has handled the same ! Horrible customer service all together!!"

"Professional, knowledgeable, and on their game! And no pressure, to boot! Helpful in getting me to my goals & next steps."

"My bad experience with these people has soured me on "financial advisors". I'll handle my investments as I've done before- on my own. Having a "financial advisor" is not always the best choice. These people get no recommendation from me."

"Came into your Fairlawn, Ohio office today with some issues. Kerry Hawkins sat down with me in a private room and literally "walked" me through my options and put me in a comfortable position. This young lady is an asset. Very professional with a pleasant personality."