UPS Customer Center

"So MAD. I was told last week my address was undeliverable. So I pick it up myself. The driver had the wrong address but the address on package was correct. This week my package was delivered to the wrong house. Again drivers error. Now they say up to 8 days for them to investigate their mistake. I have only ordered online twice and both times UPS screwed up. Not a very good average. I am so upset. That is being nice"

"I had 2 packages being delivered today. They were both delivered to the wrong address. 2 people in the UPS truck and still delivered to the wrong house. I called UPS and couldn't talk to a real person. Automated told me that they couldn't find my tracking # in there system. I shouldn't have to worry about my packages being delivered to the wrong house, hence the reason we have BIG numbers on them, and in plain sight. Delivery drivers need to pay attention to the address on the package compared to the address of the house they leave it at!! I only left 1 star because I had to so I could leave this review. Very upset with UPS right now!!"

"I would like to say that the drivers should be able to type in were they put your package so you know were they left it. Because our package said it was at the front door but it was on a piece of fence by the woods 1/2 way down our 1/2 a mile driveway. I drove by it for 4 days before checking to see what it was. I was told that they only have so many options to choose from so he just put front door."

"Missed delivery had to be picked up too far away to prevent return to sender policy after only 5 days. It took 6 weeks to aquire my orders that came from Target through UPS. Will avoid seller and shipper next time."

"Didn't have deliveries on Thursday because of some snow. Customer service said they would be delivering the next day, they wasn't even though the roads were clear. Called again and PAID them to be able to pick up my packages on Friday, since I needed them before the weekend. Got there to pick up and nobody was there during the 2 hrs that they are supposed to be open. (EDIT)They did call me early Saturday morning and set up a special pick up time on Saturday which ended up working out good."