Hitt's Pro Shop 1807 1/2 Monmouth Street, Newport, KY 41071

"Hitt’s was my first bowling pro-shop experience and they made it super easy. Helped me pick out an appropriate ball and bag, and the drilling job they did is amazing. Highly recommend this shop!"

"Drove all the way from Huntington WV to get two balls drilled, definitely worth the drive! The staff was friendly and knowledgeable. Josh spent at least 30 minutes measuring my hand and discussing ways to improve my balls performance. Couldn't be happier with my experience, And highly recommend them!"

"Beware! I purchased a bowling ball at Hitt's from Josh Hitt on July 15, 2023. I am a female and when I bought my ball from Hitt's, I was never asked about speed or my bowling style. I wanted a ball that hooked to improve my handicap. After several months of using the ball, I took lessons from a Bowling Pro since my scores had dropped from 170s to 130s. The Pro watched me bowl and commented that the speed in which I throw the ball is taking the hook out. I would have to throw slower to achieve the hook in this particular ball. The Pro also mentioned that the shiny ball surface made the ball slide. My bowling style would benefit from a sanded surface ball. I went to Hitt's yesterday to see if Josh would discount a ball that is best suited for my style of bowling. I explained the issues with the current ball. He agreed with the previous Pro and stated "most women don't throw that speed". To be able to use the ball Josh Hitt sold me, I have to slow down my speed and change my natural rhythm that then throws off my balance. When I asked for a discount or other compensation to purchase a new ball, he would not commit to any discount but wanted to "schedule an appointment" to watch me bowl. When I asked why I should schedule an appointment to pay full price (another $200+) for a ball without a discount, when it should have been done right the 1st time in July, he became angry and said there was nothing more to discuss. Josh said he had great reviews to which I replied, "That is why I came here in the 1st place". Unfortunately, it seems that it was more important to sell a ball instead of selling me the right ball. My husband stated he believes that it is because I am a female, that a man would have received better customer service. I would agree. Initially, when I picked up my ball in July, the fingertips used were too big. I brought the ball back and Josh agreed that his son Austin had put the bigger size in since they didn't have the correct color of inserts in stock. Did they not think I would recognize that? I guess Josh also forgot that he was the one who gave me the business card for a bowling pro."

"Hitts Pro shop is the place to go for all your bowling gear. We bought my sons first bowling ball there. Everytime he is looking to upgrade to something better we go see Austin and he takes great care of us. My son loves that place."

"Austin was amazing. Took great care of us. Was looking for a ball and he hooked us up with the complete setup at a great price. Worth the drive past a few shops to come here from Anderson Ohio. Thanks again. I’ll be back for a spare ball soon enough."