U.S. Bank Branch

"Terrible service! Had an appointment at 1pm with Andrea and she had us waiting for 30min. After she had asked for my husband’s name to confirm we were there she kept on taking other customers. We decided to leave and after a few minutes she called us and had the audacity to ask why we didn’t let her know we had left, that she had other people waiting on her! Excuse me? Is our time not important as well?? Thank you Andrea for representing US Bank!"

"Waited in line for 15 minutes at drive thru i have been customer for forty yesr. More help Is needed at the bank on Fridays"

"I never really go inside much because it tends to be crowded the times I can get there around lunch or right before they close (only reason the rating isn't a five). If I get a chance to go inside the tellers are always nice and some are bilingual. I like to use their new ATM furthest away from the building for depositing checks and cash."

"Slowest bank I have been to. Tellers have no since of urgency. Everytime in the bank wait for 20-30 minutes in line before being helped. Friday's forget about it you will be in line for up to an hour or better."

"This was our third trip to do business, the same business that we had wanted. First, we were told we did not have the documents needed. The second time, we were told that we did not have an appointment. We are not sure why we were not told the appointment was needed the first time, hence the third time. If we had not had to go three rimes , this would be a 5-star experience. Yancy was very polite, friendly and thorough. It only took 18 minutes the third time."