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Roadrunner Freight
89 Cuyahoga Falls Industrial Parkway, Peninsula, Ohio, United States
About the Roadrunner Freight
Roadrunner Freight is a reputable moving company located at 89 Cuyahoga Falls Industrial Parkway in Peninsula, Ohio, United States. With a commitment to providing top-notch moving services, Roadrunner Freight helps individuals and businesses relocate with ease and efficiency. Whether you are moving locally or across the country, their team of experienced professionals is dedicated to ensuring a smooth and stress-free moving experience. Trust Roadrunner Freight to handle all your moving needs with care and precision.
Photos of Roadrunner Freight
89 Cuyahoga Falls Industrial Pkwy, Peninsula, OH 44264, United States
Reviews of Roadrunner Freight
"They said they will call after they load our trailer. But they never called after 16 hours I went to check on the load and they said it was ready 8 hrs ago. One good thing is they let me stay in their yard till the load is done"
"I checked 13:00 untill 20:00 not loaded(7 hrs nothing anything ).Its very worsting place.When I aske customers services disrespect full.never come again this campany"
"For drivers picking up from this wear house, I had a very good experience people are very respectful and professional. Check in @ 15:00 out with paper in hand @ 16:30 Overnight parking available"
"Very nice people. Very helpful. I had to pick up a good size piece of farm equipment and they could not have been nicer. Helped load made sure my load was secure etc.This review for the terminal staff i dealt with. Oddly enough i had a freight need not long after picking up this piece of equipment. Let me tell you the customer service people are terrible. Had me going back and forth trying to get exact detail on one pallet.... when i finally talk the guy seliing me the item into going out and measure and weigh it i thought i was good. Send my infi to RR freight customer service only to be told that is not in our route system!! I gave the the address the first time i contacted them. So after wasting a few days i need to start over trying to line up shipping. Real bad customer service people. Perhaps the staff at the terminal could train them on customer service..they were great."
"Instead of waiting to have some wheels delivered the following week (I work during the day like most people), I decided to pick them up on a Friday afternoon after work. After being instructed to back up to a loading dock, the wheels were brought out on a skid. Because the pallet weighed 465 lbs and the my truck wasn't high enough to be level with the dock, I asked the loader how he wanted to do this, break out the individual wheels from the pallet and load them individually, or if he could somehow load the pallet by dropping the forks below dock level. The loader said he could just 'drop' the pallet down in the truck, which I took to mean he could lower the forks below the dock level. I had no idea he literally meant drop them because dropping a 465 lb pallet into the back of a pickup is crazy, right? Of course I agreed thinking that was just a figure of speech and that he could lower the pallet down into the truck bed via the fork truck, but before I even knew what was happening, he lowered the pallet just enough to catch the edge of the dock and backed the forks out of the pallet, dragging it off of the forks, at which point the entire thing dropped into the bed but fell forward as it did, landing against my bed cover (which probably saved my rear window). However, this ended up severely bending the tail gate rail of the cover significantly, and some of the bows were bent as well. I can now no longer use the cover, because the back portion is so severely bent. I'm going to try replacing the tail gate rail of the cover, if I can find the replacement part. It's probably not worth going through the claims process with Roadrunner (if there even is one). If Roadrunner would like to settle after reading this review, I'd be happy to accept and revise my review accordingly. Otherwise, I recommend staying away from this company if you need something shipped!"
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