Pilot Freight Services dba Air Charter of Ohio
About the Business
Pilot Freight Services dba Air Charter of Ohio is a reputable institution located at 6960 Engle Road in Middleburg Heights, Ohio, United States. Specializing in air charter services, they provide reliable and efficient transportation solutions for both individuals and businesses. With a strong focus on safety and customer satisfaction, Pilot Freight Services dba Air Charter of Ohio is a trusted partner for all your air transportation needs. Contact them today for a seamless and stress-free experience.
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Location & Phone number
6960 Engle Rd Ste. KKMM, Middleburg Heights, OH 44130, United States
Reviews
"70' TV arrived with a baseball sized shattered hole in the middle top. Unbelievable."
"Had an Amazon delivery scheduled to be dropped off between 3:00 and 7:00 pm. Got home at 2:00 pm only to see that the items had already been delivered. There was also supposed to be a signature required at delivery, yet there was none. Not the biggest of problems, but still noteworthy that the scheduled delivery times mean nothing to them."
"I have a return from Amazon that Pilot was supposed to pick up 6/1 and were a no show. Called Amazon to reschedule another pick up from Pilot and they were to show up today 6/7 between 12-4 and again, no show. This company is quite unreliable. Revised... they just picked it up. Didn't knock. Just picked it up and left. So much for needing to be here to sign?"
"Ordered a bathroom vanity through Lowe's and the solo delivery driver dropped the vanity on a snowy icy day but didn't say anything to us. Several days later after our flooring was installed we opened the box only to have a cracked sink. Our adult daughter who was home said she saw the delivery driver drop the box. One guy to deliver a single sink vanity???? Lowe's returned that vanity and we ordered a second one on March 11th with scheduled delivery March 21st per Pilot tracking. We were never contacted to set up delivery arrangements. The vanity arrived in our hometown on March 19th and per tracking history customer refused delivery on March 20th. I contacted pilot myself to find out why and was told they made a decision to not deliver. Since I'm the paying customer I demanded pictures. TJ is not customer friendly at all and should not be taking calls. As the paying customer I should have been at least notified by pilot"
"All these bad reviews made me worried, but I didn't have any dramatic issues. I ordered a modular couch 11/14 and it came today 11/29, as expected based on the 'appointment' on the email and I called earlier today to confirm. The only issue was originally some of the couch was supposed to be delivered last week and it didn't come that day so I called and i got to talk someone very quickly who said I could have my whole couch delivered 11/29 which worked out. Another issue was that when I checked my tracking it said one shipment was lost for some reason which made me nervous since the item is out of stock but I received it all today. Overall a decent experience, especially compared to these horror stories. The people on the phone were nice and the delivery person put everything my garage like I asked."
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