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Steel Valley Federal Credit Union
3840 Pearl Road, Cleveland, Ohio, United States
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About the Steel Valley Federal Credit Union
Steel Valley Federal Credit Union, located at 3840 Pearl Road in Cleveland, Ohio, is a financial institution offering ATM services and various finance options. Please note that the credit union will be closing at 12 o’clock NOON on Monday, April 8, 2024, due to the solar eclipse and associated activities.
At Steel Valley Federal Credit Union, you can get a new auto loan for as low as 3.99% APR and a used auto loan for as low as 4.99% APR. Additionally, motorcycle loans are available with rates as low as 6.99% APR for new and 7.59% APR for used.
The credit union aims to provide personal and compassionate financial awareness programs to all members, offering exceptional products and services. Their goal is to be the community credit union of choice, welcoming everyone and partnering with members to achieve their financial goals.
As a not-for-profit financial cooperative, Steel Valley Federal Credit Union is dedicated to providing a safe, economical, and convenient financial institution for its members. They promote thrift and offer competitive dividends for savings, as well as economical loans with competitive interest rates and modern technology services.
Your savings at Steel Valley Federal Credit Union are federally insured up to $250,000 by the NCUA, a US government agency. They are also an Equal Housing Lender. For more information, you can contact them at (216) 706-0572 or email memberservices@steelvalleyfcu.org.
Photos of Steel Valley Federal Credit Union
3840 Pearl Rd, Cleveland, OH 44109, United States
Opening hours of Steel Valley Federal Credit Union
Monday:
09:00 - 16:00
Tuesday:
09:00 - 16:00
Wednesday:
09:00 - 13:00
Thursday:
09:00 - 16:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of Steel Valley Federal Credit Union
"Terrible experiences all around. They are extremely unresponsive and unhelpful. From initially trying to get my auto loan and being put off for days on responses and overall rudeness. Being double charged for a monthly payment, having to call my main bank to dispute the 2nd charge, and when confronted, told “no I did not” with no other explanation even tho my statement clearly shows two charges. To the general major pain it is just making a monthly payment and trying to get anything done here. If I could have my loan redone thru the dealer I’d of GLADLY paid more money per month to not have to deal with this bank. 10/10 do not recommend, no matter how low their rates are."
"The Steel Valley Credit Union ATM is always broken outside. It’s in an unsafe location where your approached by people asking for money and change. Panhandlers are always loitering around this location at the corner of Denison/ Pearl (W25th)"
"I've been there for a while and it has definitely gone down. There's one customer service agent that's always pleasant and welcoming. If you don't get her its pretty much terrible."
"I want to give recognition to Dorothy Clay @ Steel Valley F.C.U. She accommodated me very well and professional with an issue i had. She was able to resolve my situation very professionally and made this convenient and easy for me. She did this in a timely manner as well. She is good at what she does and went great lenghts to assist me. She is a great asset to this company. Thank you for resolving this issue for me!"
"worst loan place ever. I never receive statements, notifications or invoices. They lost my papercheck my bank directly mailed to them. I showed them proof of payment they still want to charge me late fees for something that was out of my control they lost the check that was sent 10 days before my payment was due let alone I have to pay the interest but the late fee is ridiculous I gave them proof directly from my bank. Very unorganized and unprofessional. Why is it so hard to send statements I don’t even think they have been applying my extra money to the principal but I can’t find out either because they are clueless"
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