Ten Point 1325 Waterloo Road, Mogadore, OH 44260

"Very helpful and patient. Had a limb break on an old Horton i wanted fixed. They directed me where to get the discontinued parts and fixed and restrung my bow at a low cost. Much appreciated."

"If I could leave zero stars I would. The website is horrible, live chat is nonexistent takes a day or two to get a response and no one picked up the phone for 3 straight days when I called. I bought local because I thought the customer service would be better but it’s absolutely horrendous. Ordered a bow string on Monday and it has yet to ship five days later they claim they shipped it but all they did was print a label and it has not been picked up by the carrier. Complete joke highly recommend buying a different brand of crossbow."

"Horrible warranty on crossbows. Bought a $1500 crossbow that the limb cracked. They fixed it the first time and within 2 MONTHS it cracked again! Sent it back only to be told it was an operator error not covered under warranty. Save ur money folks! Shop somewhere else"

"Tenpoint….family owned, American made and way way overpriced and overrated and hyped! Took my Tenpoint in for a new cable, a splinter crack was discovered on a limb. My warranty was 37 days past the expiration date and Tenpoint told tough beans, purchase new limbs at full retail price or buy another bow, the crossbow was shot only 50 times or less each year over a 5 year period, Tenpoint just didn’t care. Save your $ and future aggravation by NOT BUYING A TENPOINT! Tenpoint DOESN’T live up to the hype and not worth the $900 I paid for the bow. Will NEVER purchase another Tenpoint bow or accessory ever again!"

"Stop flaunting the "scope struts" as a breakthrough technology through your marketing. You should have brought these improvements to market quietly, as the bandaid that they are for the inherent engineering flaw that is so unbelievably apparent to anyone who ever held a rifle that it makes a mockery of your "American Made" branding... What next? Are you going to finally design a trigger box that won't fire without an arrow (as all of your competition have done) and then make it as if it's a new concept? Or are you going to continue with your current design where one single mishap puts the bow out of commission for 3 weeks while it gets beat to death in a UPS truck for repair? The frustrating part is that I brought the design flaw with the optics rail to tenpoint time and time again when it proved to be the most fragile thing in all of my hunting gear despite it being one of the most critical. Again and again they told me that it was a "proven design", referring to it as the "skeleton design" as though it were so well made that it deserved a cool sounding title within your company. Well, here we are, "scope struts" AKA, finally tying the most important part of the bow to the frame in a meaningful way... Do Americans a favor and just start lying and telling everyone that your bows are made in China. I have many dozens of American made firearms and have had nearly a dozen American vertical bows. Tenpoint falls short in engineering."