RWI Logistics LLC

"Working with freight brokers can be challenging. However, working with RWI Logistics has always been a pleasure. We have been working with Debbie Dalton for quite some time now and couldn't be happier. Debbie is a great communicator, pays attention to details, and understands the business from different perspectives. She communicates promptly and honestly and always helps overcome challenges and maximize positive results, which helped build the superb relationship that we have today. We are always informed about load details, changes, or potential opportunities. We never experienced issues with payment and always receive payment on time. RWI Logistics provides an accessible and responsive customer service team and an excellent overall experience. We highly recommend this business to other carriers and look forward to another successful year."

"We have been working with Debbie Dalton at RWI for 7+ years. She goes above and beyond for us. Its rare to find someone in this industry that has your back! From booking to payment they always make it hassle free"

"We recently had the pleasure of working with RWI Logistics, and to say that I was blown away would be an understatement. From my very first interaction, it became abundantly clear that this is a company that values not just professionalism, but also the well-being and satisfaction of their clients. When I first read some of the negative reviews, I was a bit hesitant. However, my experience has been so stellar that I find it difficult to believe those reviews are coming from genuine clients. It seems to me that such negativity could only stem from fictitious or exaggerated accounts. Here's why: 1. Timeliness: RWI Logistics has a track record of punctuality. In an industry where timing is everything, they managed to exceed my expectations consistently. 2. Customer Service: Their team is nothing short of exceptional. They were always available to answer questions, provide updates, and ensure that I was comfortable with the ongoing process. 3. Expertise: It's evident that they know logistics inside out. They were able to provide insights and solutions that I hadn’t even considered. 4. Technology(my personal favorite with them): Their use of state-of-the-art logistics software made tracking and communication a breeze. The transparency was unparalleled. 5. Price: Not only were their rates competitive, but the value they offered was unmatched. With RWI, I got more than what I paid for which is very uncommon in this competitive "bidding" industry. To anyone reading those negative reviews and feeling hesitant—don't be. RWI Logistics in Ft Thomas, KY is a prime example of a company doing everything right. My experience with them was so fantastic that I can't help but question the authenticity of any review that says otherwise. If you're looking for a logistics company that goes above and beyond, look no further than RWI Logistics. Without a doubt they have set a new standard for what I expect from a logistics company. If this is the kind of service that is typical for RWI, then those negative reviews must certainly be outliers, or perhaps not even genuine(most likely). Either way, choose RWI Logistics, and you won't be disappointed!!"

"Bad experience with this broker. After we unloaded the load with pure BOL, after few days they tell us that they put a claim and freightguard.A despicable move worth zero stars"

"If there was a 0 star i would have probably done that. They doublebrokerd a load to me that turned up to be a claim after signing our CLEAN POD. They are now to trying to extort the money via Freightguard 2 days after we got the POD and a good to go from recevier and brokers. DONT USE THIS GUYS EVER!!!"