Ward Trucking Corporation
5770 Este Avenue, Cincinnati, Ohio, United States
About the Ward Trucking Corporation
Ward Trucking Corporation, located at 5770 Este Avenue in Cincinnati, Ohio, is a leading moving company dedicated to providing responsive and reliable shipping and logistics services. They offer Less than Truckload and Logistics and Brokerage Services with a focus on Obsessive Customer Service.
As of June 30, 2024, the institution will be deprecating old API endpoints, and users are encouraged to transition to newer published APIs available on their website. For any questions or concerns, customers can contact the Customer Service team at 1-800-458-3625.
Ward Transport & Logistics Corp. prides itself on their user-friendly customer service chat and mobile-based website, wardtlc.com, which can be saved to your home screen for easy access. Customers can also sign up for paperless invoicing to save time and money on paper, envelopes, and postage. To sign up for paperless invoicing, customers can email Ward TLC.
Photos of Ward Trucking Corporation
5770 Este Ave, Cincinnati, OH 45232, United States
Reviews of Ward Trucking Corporation
"Picking up maintenance parts for a machine my company relies on. We were in the middle of moving our shop. Ward came out to our temporary location, but we weren't equipped to unload what our machine manufacturer had sent. Ward worked with us. They offered to send out a truck the following day and gave us the option of unloading our parts by hand (as we didn't have a forklift at the temp site). The Boss discussed options and we went to their main distribution center the next day. The folks were friendly and quick. They also were careful with our vehicle. Would do business with Ward again. 100%"
"I ordered a massage chair and Ward Trucking was contracted to do the shipping. The chair was not delivered on the date that was scheduled and no one contacted me to inform me that I would not receive the chair. I finally contacted Ward Trucking directly and a representative apologized and scheduled my delivery for the following day. The window of time for delivery changed twice and my chair was finally delivered, however, the driver said he didn’t have a dolly for the chair to come into the house so now this 200 lb chair is sitting in my garage and I have no idea how I’m going to get it in the house. And shipping & delivery was $150. Smh."
"I have made three appointments to receive a shipment for residential delivery. Ward has failed to ship my item from their service center (the delivering facility) all three times. The item has now been there a week according to tracking. I am not always at home during their wide delivery window (8 am to 4 pm). This has interfered with my work schedule. I keep stressing to them, "make an appointment you can keep, instead of telling me you will be here tomorrow." I just scheduled the next (forth) appointment. They say they will deliver... tomorrow. Wish me luck. Update My item was delivered on the FIFTH appointment. Why their scheduling department doesn't understand they don't have enough drivers and warehouse workers (no one does right now), I don't understand. Given all my complaints, I will say this, everyone was extremely nice, including the driver and everyone on the many phone calls."
"My company used Ward and they lost part of our shipment. They never gave status, customer service rep was no help, and they don't have a since of urgency to help when they don't do their job. I will never use them again. The claims process is a joke. If you want a shipment lost Hire Ward. NO NEED FOR A RESPONSE NOTHING WILL MAKE ME USE THEM AGAIN"
"DO NOT USE THIS COMPANY...my friend had a pick up scheduled and the first day they said they did not have a truck out his way and the second day he sat and waited all day for them and he called them at 530pm to see where they are and they said oh we canceled this pick up because the driver did not have a straight truck... total and utter bs its not the first time this has happened with them even before the pandemic. do not let the slightly cheaper pricing fool you. you are better off using a different. direct route carrier."
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