Fifth Third Bank & ATM 110 Pavilion Parkway, Newport, KY 41071

"Slowest bank ever.. so many bodies wandering around doing I don't know what...definitely not waiting on all the people standing in line. Should have hired more tellers instead of paying for a remodel."

"Your "new updated app" is trash. I'm unable to set up payments, have been unable to view accounts. Time to move my banking account to Heritage Bank."

"I was a former 5/3 employee and kept my account there for nostalgia reasons. Unfortunately the service at this branch is subpar, so much so that I thought about taking my business elsewhere. They called me up to offer personal finance advisory services, but there are only that many cold shoulders I could take in person. Teach your employees not to judge people by their looks and treat everyone the same with courtesy! Fortunately there is the Ft Thomas branch where people are actually nice and willing to help. I would rather drive another three miles for better and kinder service."

"They were super polite and I was able to get enough quarters to do more than one load of laundry. Other banks are either not giving out quarters or limit to one roll. My son loved that he was able to get a lollipop. Overall great experiences with this bank."

"This is my neighborhood bank and I've read a lot of negative reviews below. I've rarely ever waited here longer than expected on a rush hour. The tellers are helpful, friendly and efficient. The manager Collin is super active with making sure everything moves smoothly."