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U.S. Bank Branch
6240 Glenway Avenue, Cincinnati, Ohio, United States
About the U.S. Bank Branch
The U.S. Bank Branch located at 6240 Glenway Avenue in Cincinnati, Ohio, is a reputable financial institution offering a wide range of banking services to individuals and businesses. With a focus on customer service and financial expertise, this branch provides solutions for checking and savings accounts, loans, mortgages, and investment options. Whether you are looking to manage your personal finances or grow your business, the U.S. Bank Branch is committed to helping you achieve your financial goals. Visit us today to experience top-notch service and secure banking solutions.
Photos of U.S. Bank Branch
6240 Glenway Ave, Cincinnati, OH 45211, United States
Opening hours of U.S. Bank Branch
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of U.S. Bank Branch
"Extremely racist employees in a female and I came in trying to open a checking account with them and as soon as I stepped foot in the building I could feel the racism coming from all employees I was stared at the whole and they told me to take my hood as if they were scared of me. You can clearly see my face I had my hood on because I was having a bad hair day and they were so rude to me . Don’t come here!"
"I spend two days trying to get a hold of this bank and all you get is no one to talk to. I have to say I have been with us bank for 15 years and every year it keeps getting worse on customer service. Maybe next week I need to start looking at new banks."
"Pretty consistently an awful experience more often than not which I honestly don’t like to report such reviews but it is just the truth - seems like if you take the time to walk in rather than wait a lifetime in the drive thru the experience is some how not as bad ? Strange observation I know …"
"You will sit in their drive thru for 40 minutes. Literally. Worst branch there is. They prioritize the lobby but considering how much gas is now you'd think that the drive thru would get a little attention."
"While calling to settle some issues I was having with my account some lady was extremely rude, cutting me off in the middle of sentences, loud, and would not listen to my issue before repeating the same thing over and over. If she would of stopped and listened she would of understood what I was trying to ask. She then tells me “she does not have time to go back and forth with me because she has a customer” (Could of just asked me to hold). Things like this should not happen in customer service. This was one of the worst customer services I have experienced and judging by the rest of the reviews this happens a lot at this branch. Called a different branch and the issue was resolved in 5 minutes."
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