Wright-Patt Credit Union

"I have never had so many issues depositing a check into an account. I’m getting belittled on the phone by a great employee let me tell you she’s awesome…. A credit union that can’t verify an employment check, you’re kidding right?"

"They don’t have actual bank tellers anymore. Depositing my tips takes too long. Friendly front desk man, but he’s definitely just up there for looks."

"Refused to allow me to deposit a check into my own checking account. Simply refused me service for no known reason. The human teller was arguing with the online teller in the booth. Total disaster!"

"Called for payoff. Was given the amount and they drafted out of the bank. Two weeks later, still no title release. Needed it ASAP as we had a buyer for the car. Called back. They had not released it because there was a .70 balance. They were responsible for quoting a 10 day payoff and screwed that up. Went to this location for the Lien release, and even though we made an appointment, only let one of us in the bank, even with masks. They couldn’t be more difficult to deal with if they tried."

"Never going back to this location. Took five times longer to do my normal transactions. While the live on screen teller was pleasant to talk to the whole process is lengthy not to mention embarrassing. Take note Wright Patt that if you go to this system at all your locations I will switch banks."