ProFed Credit Union

"Absolutely great experience at this PROFED Angola branch! I felt very comfortable, important customer, and respected. When I asked a question the assistant was quick to call about the answer, she didn't guess an answer. I left with a complete understanding of my accounts & services available to me. Overall it was extremely easy setting up a savings & checking account. I received my card in the mail after only 2 business days! Activating my card & setting pin was simple. Overall I had a great experience and highly recommend this credit union... I'll post an update in a few months about how things work out for me. excellent job PROFED Angola."

"ATMs are super easy to use and all the tellers have been friendly and helpful!!"

"Amanda at the Angola Branch was completely rude when I came in to deposit money. I did not realize the ATM wasn't working as it had taken almost all of my money but for some reason I couldn't get the rest to be accepted. I decided to just take it inside. Where Amanda "helped" me. She went out of her way to make me feel stupid for not knowing that the ATM wasn't working and that I could've tapped the screen and a video teller could've walked me through how to deposit the money. I know how to work an ATM, I can't control that my money wasn't being accepted. I did not even let her finish my transaction and requested my money back because I could not believe how degrading she was being. I will never go back to this branch and continue to work with the Kendallville branch like I normally do."

"The amount of surprises that come from this place are astounding. Not only did I wait 2 months for get my business debit card because they forgot to submit the order twice, but at random mobile deposit checks will be held so I drove to angola to utilize the video teller, and that was zero help because the video tellers (Blake) cannot do anything with mobile deposits so then I asked if I could cancel my mobile deposit and deposit directly through the video teller system and he said no that it might cause confusion even though I suggested he make a notation on the account and he responded with that it may get overlooked. I have been having more issues with this bank than I care to count in all aspects. Not to mention checks have been coming from the same source since end of November 2021. Edit- 2nd week in a row that my check has been held for review."

"Robert was absolutely wonderful to work with. Our loan application was done in minutes. My interaction was that of the highest standard of respect and integrity. What great service... thanks Robert."