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Lowe's Home Improvement
24500 Miles Road, Bedford Heights, Ohio, United States
About the Lowe's Home Improvement
Lowe's Home Improvement is a one-stop shop for all your home improvement needs. Located at 24500 Miles Road in Bedford Heights, Ohio, this institution offers a wide range of products including furniture, hardware, home goods, and more. Whether you're looking to spruce up your living room with a new couch, tackle a DIY project with some quality tools, or simply update your home decor, Lowe's has you covered. With knowledgeable staff and a vast selection of products, Lowe's Home Improvement is the go-to destination for all your home improvement needs.
Photos of Lowe's Home Improvement
24500 Miles Rd, Bedford Heights, OH 44146, United States
Opening hours of Lowe's Home Improvement
Monday:
06:00 - 21:00
Tuesday:
06:00 - 22:00
Wednesday:
06:00 - 22:00
Thursday:
06:00 - 21:00
Friday:
06:00 - 22:00
Saturday:
06:00 - 22:00
Sunday:
08:00 - 20:00
Reviews of Lowe's Home Improvement
"This lowes in particular maintains a massive staff at all times. Most of which stand in groups of 2 and 3 just talking. The staff just seems to wonder around the store at a snails pace. Very few have any product knowledge and when I asked a simple question, I was told "I don't know I just work here" I work right down the street from this particular location and it has been consistently going down hill. Train your people rather than just hiring more"
"I wish this Lowe's was a little closer to me. They're always helpful and always nice. It's refreshing. Not to mention they usually have what I need in stock. As simple as that sounds, it's important in the line of work that I do."
"I experienced a process that was not completed because I have not yet received my can opener but had to go to the store to pick up my staple gun and staples. Not good customer service. Although the Yong man was helpful."
"We purchased a washing machine and a refrigerator by check. When the Sales Associate realized we were paying by check ( he did not ask prior to ringing up the sale), he told us to go to the Customer Service desk as he could not accept checks in his department?? Upon arriving at the service desk and explaining why we were sent there to the person he told us to ask for, the Rep did not want to ring up the transaction. Instead, she wanted to socialize with her Coworker and told us go to Cashier at Register 8. The cashier did not know how to ring up the sale. Therefore, 2 other associates had to assist. Once the transaction was rung up, the Sales Associate (from appliances) asked them to ring it up again so he could get credit. No one knew had to finalize the sale so the check could feed through the register. Finally, the Customer Service Rep that was to handle the sale originally had to come to the register to finalize the sale. The whole process and this trip was extremely long, frustrating, lacked customer service, lacked proficiency and lacked knowledge. Associates need to be retrained. I would not refer anyone to this establishment (Bedford Heights)."
"Came in at 730 to buy some specialty screws. Terry was more than helpful. Really knows his stuff. I've NEVER had customer service like this guy. Even taught me a few things. Give this guy a raise"
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