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Fibre Glast
385 Carr Drive, Brookville, Ohio, United States
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About the Fibre Glast
Fibre Glast, located at 385 Carr Drive in Brookville, Ohio, is a trusted institution specializing in the distribution of fiberglass and composite materials for over 50 years. With the largest and most comprehensive composites catalog in the industry, you can rely on Fibre Glast for all your project needs. Our team of knowledgeable and patient customer service representatives are dedicated to ensuring that your project is completed with zero issues. We pride ourselves on delivering First Quality composite materials with prompt shipping turnaround times. Whether you're a beginner or an expert, Fibre Glast is here to help you succeed in your projects. Contact us today and let us assist you in getting started in the right direction.
Photos of Fibre Glast
385 Carr Dr, Brookville, OH 45309, United States
Opening hours of Fibre Glast
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Fibre Glast
"Hi, My order of 2- 24x48 coosa 26 boards was placed on july 27th, I was told it would ship on the 31st due to back order. I was then told when I called on the 1st that it would ship that day and I would have it Thursday Aug. 3rd. It didn’t arrive, nor did I get a shipping notification. I called Aug. 4th and was told it still hasn’t actually shipped and will today and I should have it Aug. 8th . I placed the order a week in advance as I really needed the materials for a job aug.5-6. I was originally going to order from another site “boat outfitters” that actually said it has bigger pieces 31.5x48 for the same price, but went with “fibreglast” because it said “same day shipping if ordered by 2:30pm.” The first email from Becci stating it was back ordered till july 31st was not ideal but acceptable. The fact that the material was in hand on the 31st and hasn’t shipped yet however is not. I have sent 2 emails so far with no reply to customer service and 2 to Becci as well with no response. If quick shipping is your reason for purchasing from them, then go somewhere else."
"I encountered some issues in utilizing the system 2000 and 2020 product and had originally posted a 2 star review. I am rewriting this review to 5 stars as a member of the company reached out to me and offered both technical assistance in the issue as well as heart felt condolences in that I was dissatisfied with the product. I also purchased a roll of carbon fiber which I can say is very high quality, it is still a bit higher priced then some others you will find. however, with the customer service I've received I feel assured knowing that if I encountered an issue it would be handled promptly. This is better then taking a chance with a lower priced competitor. I will most likely try fiberglast products again next time I am in need of epoxy and for sure buy carbon fiber from them exclusively. -John Lambert a happy customer"
"After working at Fibre Glast years and years ago, I knew the one thing that was holding the company back from its true potential was leadership. After corresponding briefly with the new owners on a minor technical issue, I quite happy to say it looks like the company is in good hands at the top now. Highly recommend checking them out, good luck over there!"
"Fibre Glast charged my credit card for a random amount , not related to my order stating it is a fraud prevention measure for orders over $1000, (a policy they made no mention of on their site or when my order was placed) and now is refusing to fill my order unless I call my credit card company wait on hold (wait times today 45m, & 1:30m) to get the amount they charged me and give it back to them. I dont have time for this nosense. I have asked multiple times now over the past two days for them to let me know if they are going to process my order or cancel it, and they keep ignoring the question and asking me what I want them to do. Customer service so far has been atrocious. They are unwilling to work with me, and have not attempted to call me once about the order. They do not seem to care at all about filling it, or about how the delay impacts my projects. At this point I would never depend on Fibre Glast as part of my supply chain. They do succeed in taking a very simple process and making it excessivly complicated and time consuming though. If this is their pre-sales support, I can't imagine having to deal with them post sales for anything. Oh! And they state in fine print on their site, they will sell your information to other businesses. Not cool at all! I'm surprised they're still in business at this point, given the amount of time they waste NOT filling orders."
"Had some issues with my order, did not have all the items I needed. Michelle contacted me right away and had it sorted out real quickly. This is A+++ service. Great Company, Great products and an incredible support team. Thanks for all the help."
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