Ferguson Plumbing Supply 1728 John Street, Cincinnati, OH 45214

"If they want to close earlier they have to change their sign I am here and they will answer the phone but they keep their door shut It makes no sense, employees are not incentivized to help the company to sell more. Even if they have to stay a few more minutes after hours they should stay, that is their duty"

"It was such a wonderful experience . The guys were so helpful. The one with the glasses was amazing. I wish I could have taken him home. He was the best."

"Noah and Darian are very knowledgeable and go the extra mile. They've been very helpful in all my buying decisions."

"I share the negative Customer Service feedback. We are building a new home, the builder recommended Ferguson, Cincinnati location and a specific contact. We dropped in just to look at pricing and selection. We were in there for over and hour. Not a SINGLE sales associate acknowledged or greeted the entire time. We had plenty of questions but no one seemed interested in our business. In fact, I later left a voicemail for Greg who is listed as a very knowledgeable contact in our Selections binder. It has been weeks and not a hint of a call. Our builder did strongly encourage us to make an appointment but we were in the area so dropped by. There were PLENTY of associates standing and chatting at the reception desk, NOT a single one acknowledged us. We have decided NOT to do business with Ferguson. First impression is EVERYTHING!!!!!!! SINCERELY, Lost Customer"

"I see no reason to do business with Ferguson predicated on their lack of customer accommodation. I have been waiting on a restitution from a abrogate purchase more than a month ago. When I called the main branch the first week of March about my restitution, I was told the check was in the mail. I feel like they are jerking me around, and of course, I would not recommend them to anyone."