Great Lakes Ace
82D Carothers Road, Newport, Kentucky, United States
About the Great Lakes Ace
Great Lakes Ace is a premier hardware and home goods store located at 82D Carothers Road in Newport, Kentucky. As a trusted institution in the community, Great Lakes Ace offers a wide range of products and services to help customers with their home improvement needs. From tools and building materials to kitchenware and decor, Great Lakes Ace has everything you need to tackle any project. With knowledgeable staff and a commitment to customer satisfaction, Great Lakes Ace is the go-to destination for all your hardware and home goods needs.
Photos of Great Lakes Ace
82D Carothers Rd, Newport, KY 41071, United States
Opening hours of Great Lakes Ace
Monday:
08:00 - 21:00
Tuesday:
08:00 - 21:00
Wednesday:
08:00 - 21:00
Thursday:
08:00 - 21:00
Friday:
08:00 - 21:00
Saturday:
09:00 - 19:00
Sunday:
09:00 - 18:00
Reviews of Great Lakes Ace
"Here is the reason to go here instead of the one of the big box stores...it's the people! So, today I couldn't find something I needed. An employee, by the name of Haden, who, obviously, had already finished his shift and was trying to get out the door, saw me and recognized my lost look and asked...can I help you find something? I said...looks like you are headed out the door. He said yes...but I don't mind helping you. He took me right where the product was! You won't find that kind of service ANYWHERE else! Keep up the GREAT work!"
"Had a wonderful time ..came in for a little 1 item shopping. Left with a bag full of goodies. The TW gloves I have been looking at EVERYWHERE ! all the big box stores & other ACE stores .. nada. But this place had the gloves that I wanted that I needed. The attendance in the service was above par. I have an Ace hardware 1 mi from here. I may cross the river now go the extra 5 miles"
"Had a great experience with a young man trying to find the right lock for a door in my house. He was pleasant, knowledgeable, and very patient with me."
"Great Lakes Ace is awesome! Although I will say I believe they are a little overpriced on most things! But, they do have some neat selections on things such as the cell phone holder that I bought from my car. But I guess in the plaza they are in Newport they charge and somebody has to pay the bill. Unfortunately this is passed on to the customer. My only other complaint is with the staff who seemed very aloof not willing to help. One day I walked around for 15 minutes and finally a guy said oh can I help you. Customer service is not a priority at the store , standing around and talking on their is."
"I personally enjoy coming to Ace Hardware as compared to a bigger box store. The one I have locally to me is nice; the staff is friendly, and the store is clean. The store is always reasonably stocked. I’m not sure if this is all Ace Hardware or maybe just in my area; I do think the selection is very specific and limited. It’s slightly overpriced."
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