Fastenal Fulfillment Center

"Came by to open an accout today for our company. They wouldn't even answer the door. Some guy in the lot today said everything is will call only. Disappointing but I will take my business elsewhere."

"Jerry was a great help, even tho they where out of painters mask he walked us through the store, and did everything he possibly could to help us find what we needed, Lowe's needs more workers like him"

"Can't get ahold of my salesman about parts I ordered weeks ago. Called the store acted confused as to why I was even calling"

"At the springfield location they have an overly aggressive salesman who is in your face the second you walk in. I agree with the other review here about the prices being way too high. The way they package most fasteners you cant just buy 1 or 2 you have to buy an entire box or package to get what you need. They are trying to get as much money out of you as possible. Also terrible service, I went to 2 other locations trying to get a band saw blade and the employee did not know what a band saw blade is. Overall I would say that Fastenal is TERRIBLE. In the future I will avoid them as much as possible."

"Way over priced for bad service. They can never get my order right. Pay triple cost of a fair price. Its very obvious you need a competitor in springfield. Dills had blown your service and price out of the water. To bad they closed the little store in springfield."