Perfect Nails & Spa, Shaker Heights

"Well it's safe to say, I'm loyal to this husband and wife team. I've been with them for years and I love the quality service they provide. Tee handles my feet and Andy my hands. Top notch service. If I'm working too hard and chip or break, I can stop in without a problem. Very professional and fairly priced. I highly recommend them. Perfect Nails is perfect!"

"Perfection every time. Been coming here for 4 years. I could never cheat on them lol. Would most definitely recommend them to everyone."

"If possible to give zero stars I would. I’ll let the photos and video speak for itself. I asked the guy to fix it multiple times and he kept trying to, but not understanding what I was saying. He also gave me major attitude every time I asked him to fix it. I don’t know his name but I honestly could not believe this was the result of $55. I am posting this at 537pm and I was there at 330pm. This is basically right after I left - I took this video against my car in the parking lot. This is how it looked when I left. I have never been so stressed watching someone paint my toes. It’s like he’s never done this before- he wasn’t painting straight up and down on the nail- he was dabbing the brush and painting in curves. It was the worst pedicure I’ve ever gotten and honestly I wish I had stood up for myself and didn’t pay. I went here as a break for myself. I’m about you give birth to a new baby in the next week or so, so I decided to treat myself and get a pedicure. I left more stressed and sad - and now I’m out $55 that I wish I never paid. In response to your response, Andy: Are you blaming my nails for how bad they look? Haha What a great thing to do as a business owner. Very mature! The time it took you to finish this pedicure is a reflection of you - not me- it is all in the pictures and videos. The paint is lumpy and uneven. The paint isn’t on all of the nails, it’s on my skin. Pictures and videos do not lie. People can see it for themselves. I also cannot believe you’re trying to say that it doesn’t look as bad as the video and pictures- you sound like an idiot! Pictures and videos are literally the only way to prove how it looks instead of people trying to lie and explain it. I cannot believe you’re still in business."

"Paid over $120 for my nails and my friends 2 days ago. It looks like a baby did my nails. Horrible job was done. Not only was my gel done incorrectly, it was very sloppy and they DID NOT use clean tools! I’m use to shops taking tools out the pack. I only came here because I came years ago but they used to be clean and neat. The nail clipper was disgusting along with the files etc. literally feel like I got cheated out my money."

"Great Experience! The only thing - my girlfriend & I went together- /sat next to each other, & her Tech. Massaged her feet, toes, ankles, legs & also got glorious smelling lotion. My Tech did none of that. The nail polish stayed on, & my nails do look great, just a little more attention would have been nice for the $ I must Amend my review…. I had a manicure today w/ gel polish & the manicure was the BEST I have EVER HAD!"