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Geek Squad
6595 Strip Avenue Northwest, North Canton, Ohio, United States
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About the Geek Squad
Geek Squad is a technology institution located at 6595 Strip Avenue Northwest, North Canton, Ohio, United States. Our Geek Squad® Agents are experts in all things tech and are ready to assist with any issues you may encounter. Whether you bring your tech to us or schedule an in-home appointment, we are here to install, repair, and support all your technology needs.
Total Tech Support is a membership dedicated to supporting all the tech in your home, regardless of where you purchased it. Our In-Home Advisor can visit your home, assess your needs, and create a customized plan for adding new tech or appliances. We offer services such as phone repair, Apple repair, computer and tablet setup and repair, TV mounting and repair, smart home installation, appliance repair, car electronics installation, gaming console repair, and camera and camcorder repair.
Geek Squad offers unmatched tech and appliance support with Agents available online, on the phone, in your home, and at Best Buy stores 24/7, 365 days a year. Our Geek Squad Protection ensures your tech stays in top condition beyond the manufacturer's warranty. Schedule an in-store consultation with a Geek Squad Agent to discuss any questions or concerns you may have about your products. Explore our tech tips and expert articles on our Geek Squad Intelligence blog to stay informed about the latest tech innovations. We are here to help you get the most out of your technology and keep you up-to-date on the latest advancements.
Photos of Geek Squad
6595 Strip Ave NW, North Canton, OH 44720, United States
Opening hours of Geek Squad
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
10:00 - 19:00
Reviews of Geek Squad
"Are the 5 star reviews from employees? Canton Best Buy and geek squad are just there to sell things for the store. You’ll probably end up paying way more to get a cell phone there vs. Verizon/at & t not the middle man Best Buy. Every time I’ve looked at tables and computers there the college kids working had literally no clue. Even an older person just point you a direction with empty shelves. They sold me a iPad case I had to waste time and take back when they promised it would fit but I knew it wouldn’t because the # but “they know best”. Didn’t fit and had to waste a trip. They just wanted big Black Friday sales. I could overhear them talking about who sold the most that day and things like that. All the employees I came across didn’t really know anything just general stuff you yourself can read on the display lol just as long as they have someone at the door to watch stealing..even tho they are part of the big corp robbing us. Haha. Been to this store 100s of times in the last 20 years."
"I called to replace a cracked screen on my Samsung Note 20. After waiting on hold for 15 minutes, I finally reached a representative who told me that the Geek Squad in North Canton could replace my screen & scheduled an appointment for today (Sunday) at 6:40pm. I get there & I'm told that they don't repair Samsung screens yet & intimated that I didn't tell the phone to what type of phone I had (I did twice). He tried to schedule me at another store 20 min away, but the next available date want until Thursday. I told him that wasn't acceptable since it was their error, no one called to cancel my appt, and all other places in Canton were closed by that time. He said he would call the store but came back after 10 minutes stating they weren't answering the phone & gave me a nonchalant apology. No offers of a rush appt, discount or anything to make up for their mistake. Now I have to drive 45 min away to get the screen repaired tomorrow. HORRIBLE CUSTOMER SERVICE!"
"Lies! Your whole team is nothing but a bunch of liars. We got our screen protectors through Best Buy and the last time we had to claim them through the manufacture and we brought them in to be replaced the guy at the counter told us we don’t have to claim it through the manufacture just to bring the desk and they’d replace it at no cost. Well my protector has a couple cracks and they refused to do anything about it and the employee was as rude as can be. I wish I could give you 0 stars."
"Purchased a Dell laptop from Best Buy 15 months ago. Screen went bad. Took it to the Geek Squad. After a brief inspection of the laptop, I was told, "There is nothing we can do". I fully understood the laptop was 3 months out of warranty, but expected Best Buy to stand behind their product and repair the damages screen for a fee. They would not repair it, and suggested I take it to a "Mom & Pop" repair service."
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