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Wiese Plumbing-Heating & Drain
3807 Wadsworth Road, Norton, Ohio, United States
About the Wiese Plumbing-Heating & Drain
Wiese Plumbing-Heating & Drain is a reputable plumbing institution located at 3807 Wadsworth Road in Norton, Ohio, United States. Specializing in plumbing, heating, and drain services, they offer reliable and professional solutions for all your plumbing needs. With a team of experienced and skilled plumbers, they are dedicated to providing top-notch service and ensuring customer satisfaction. Whether you need a simple repair or a complex installation, Wiese Plumbing-Heating & Drain is the go-to institution for all your plumbing needs in the Norton area.
Photos of Wiese Plumbing-Heating & Drain
3807 Wadsworth Rd, Norton, OH 44203, United States
Opening hours of Wiese Plumbing-Heating & Drain
Monday:
07:30 - 16:30
Tuesday:
07:30 - 16:30
Wednesday:
07:30 - 16:30
Thursday:
07:30 - 16:30
Friday:
07:30 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Wiese Plumbing-Heating & Drain
"The reviews on here are 100 percent on their habits of no call/no show. I have home serve and after two times of no call/no show I finally begged Home Serve to cancel and reassign me to another company. They told me it would delay the process but honestly after 2 days of not hearing from this company, you really couldn't delay any longer than what it was. They gave me Miracle and lo and behold Miracle was out at my house within an hour from being reassigned. I told Home Serve they might want to stop contracting with this unreliable company."
"They really don’t even deserve the 1 star here. I’ve been without hot water for over a week. I have an 8 year old, a 4 year old and a month old baby and we stressed how important this was and they scheduled us for Saturday (which was scheduled on the previous Tuesday). They did not show, did not call, won’t answer their phone. All of these reviews you need to read before using this company. They are all true. Please save yourself the hassle and find someone else!"
"Unfortunately everything you are reading on Google reviews is 100% accurate and likely much worse. I had the displeasure of getting connected with this company via a home warranty. I constantly regret not just walking away from a covered warranty replacement to just not have to work with them. Countless no call/no shows. Sloppy installation. Overcharged for work that never happened, and completely ruined my brand new carpet. In addition, there is no one capable of handling customer issues and the owners/supervisors hide behind their front office. Simply said.. Avoid at all cost"
"I filed a claim with HomeServe this morning when my hot water heater emptied itself out onto my basement floor. I was assigned Wiese as a contractor. I called them and texted them pictures of the issue with my leaking hot water heater. They said they would call HomeServe and get back to me to schedule an appointment. So far so good. 4.5 hours later I hadn't heard anything from Wiese. No confirmation that they received my pictures. No calls to provide an update on where we were in the process. I sent a text to see if they'd at least got my pictures and they failed to reply back. There was no way of knowing if I'd ever hear from Weiss Plumbing again. So I called Wiese, got put on hold for a while until I was told that they "hadn't heard anything yet about my call". She told me to call them back in the morning to see if they'd heard anything. So now my house has no hot water and MAYBE they MIGHT hear something about my call tomorrow? Do you ever feel like somebody dropped the ball, did nothing, and then lied to you about it? That's the feeling I got. I called my HomeServe (something WIESE said they needed to do). HomeServe immediately canceled my service call with Wiese, put me on hold while they called other contractors, and then informed me that another contractor would be able to get to my home tonight. Wiese Plumbing appeared to not care at all about my issue. I wouldn't have minded if they'd said they couldn't get out to my house until tomorrow. But they said they didn't know ANYTHING, and that I should call them back tomorrow. Who's to say they'd know anything then? Wiese Plumbing is a prime example of the overall declining quality of service provided to people today. I do hope that they eventually lose any contractual agreements with HomeServe and are replaced by a better competitor."
"Was assigned this service company through my home warranty. The appointment was set for today between 12-4pm. I had my husband home all day to wait for them while I was at work. Company called me while I was at work and since I didn't answer they canceled me and went on to next job supposedly. I was never told by the receptionist that I had to answer my phone. She just said they would be out between 12-4pm. Now she states they can't come out until next week. I have raw sewage backing up in my house. She showed no empathy, no concern, no anything other than an oh well attitude. I called my home warranty company and told them to find me someone else because I will not use this poor company again. Another company after hearing of the issue is on their way right now."
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