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Northstar Travel & Tours
Independence, Ohio, United States
About the Northstar Travel & Tours
Northstar Travel & Tours is a premier travel agency located in Independence, Ohio, United States. With a team of experienced travel experts, Northstar is dedicated to providing top-notch services to help clients plan their dream vacations. Whether you're looking for a relaxing beach getaway, an adventurous trek through the mountains, or a cultural exploration in a bustling city, Northstar Travel & Tours has you covered. Let us take the stress out of planning your next trip and trust us to create unforgettable memories for you and your loved ones. Contact us today to start planning your next adventure!
Independence, OH 44131, United States
Opening hours of Northstar Travel & Tours
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Northstar Travel & Tours
"He is the best"
"I had the worst experience of my life dealing with Faris Fawaz. I called him last April to book a trip to Lebanon. He didn’t answer his call. I left him a message. Sure enough, he called me back acting so nice and encouraging me to pay as soon as possible claiming that the seats are running out since lots of people are visiting Lebanon this year. The reservation looked fine except the long wait in Chicago on my way back. I called him to fix it. After he received his payment he stopped returning my calls. I tried to find his address. I wasn’t successful either. Apparently, he’s working from home hiding somewhere behind his computer and enjoying turning peoples’ calls down. I got so nervous. I called United Airlines and found out another early trip to Cleveland with many empty seats. United told me “ Call your agent he can change it for free.” I called him again and again no answer. Finally, 10 days later he returned my call. I asked him why it took him so long He said “ Are you kidding me ? I have no time to talk to anyone. I am very busy.” I said we trusted you with the reservation. Why did you book my flight to Cleveland late to keep me waiting for seven hours in Chicago even though there is an empty plane coming early. He said “ I know you people. You don’t like to pay. It’s expensive to book you on an early flight and you people are so cheap. How does he know if we’re cheap or not. How could he be so prejudice and ignorant saying this right in my face. I was afraid he was going to ruin my trip since he is my agent. Please, don’t let this happen to you. Don’t deal with this derange scammer."
"We used this business to book our overseas tickets twice in 2019 and, against my better judgment, last month. They charged us $1200 to upgrade our seats for our May flight but ended up booking us middle-of- the-airplane above-the-wings seats. When we asked the airline staff they informed us that they never received upgrade fees from us. When we called this business their manager kept dodging us and when we finally got hold of him he blamed the airline company. When we requested a refund he stopped answering our emails and calls altogether."
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