Nowak Tours

"The incompetence of these people is beyond belief! It's as if they have zero experience in the tourism industry. Let me tell you about my horrible experience on their tour. We were supposed to be given a wake-up call at 6:15 and proceed to have breakfast at 6:45. But instead, these fools “accidentally" woke us up at 4:15, and then had the audacity to tell us that we couldn't eat until 6:45! To make matters worse, the papers they handed out clearly stated that breakfast was at 6:15. As if that wasn't enough, while I was trying to get some coffee to cope with their incompetence, one of the tour ladies had the nerve to ask me why I was getting coffee, insinuating that I was a child! Can you believe it? When I reminded her that they had woken us up at 4:15, she spilled her own coffee and put up a sign that read "coffee for adults only", saying that "this is why coffee is for adults only". Well, if that's the case, why didn't she put up the sign sooner? And don't even get me started on their tour guides. They were completely inept, forgetting important facts and failing to get us from one place to another. It's a wonder we even made it back in one piece. This experience was a complete disaster, and I would never subject myself to their incompetence again."

"I understand my son messed up and isn't able to attend the school trip thu your company. I just don't understand why I can't get a refund when the trip isn't till may 1st or atleast a portion. I requested to atleast get the tickets I paid for thu the service and I was told that wasn't possible..... Also no refund for prepaid money for food my son isn't going to be able to eat ?"

"Being a Nowak Tours customer for the past 19 years I can confidently say that they are amazing! They are flexible and listen intently to our group's needs and wants. Their guides are professional and willing to make adjustments to meet the needs of large groups as things often change minute by minute with groups of 200 in Washington DC. I cannot recommend them highly enough. A trip with Nowak Tours is a successful trip!"

"Nowak is truly a top notch company. Their care about the students and faculty! They offer security for the overnight stay, they know all of their drivers and personally select the best, and they are staffed with very knowledgeable and caring tour guides who work to make every trip the very best! I have done multiple school trips with them and my students and I are always taken care of so well! Thanks Nowak Tours and Travel! And a huge shout out to Mr. and Mrs. Severns, they are amazing tour guides!"

"I have been an administrator in multiple school districts and have worked with several educational tour companies. I find Nowak Tours to be the best. They are professional and put the needs of our kids/school first. I have only had positive experiences with Nowak and give them my highest recommendation. All of their staff are knowledgeable and work to provide the students with the best experience possible. -Brian A. Sharosky, Principal, Visintainer MS, Brunswick City Schools"