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DuPont Plumbing Inc
2606 Alexandria Pike, Southgate, Kentucky 41071
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About the DuPont Plumbing Inc
DuPont Plumbing Inc is a reputable plumbing institution located at 2606 Alexandria Pike in Southgate, Kentucky, United States. With years of experience in the industry, they offer a wide range of plumbing services including repairs, installations, and maintenance for residential and commercial properties. Their team of skilled and licensed plumbers is dedicated to providing top-quality workmanship and excellent customer service. Whether you have a leaky faucet, a clogged drain, or need a complete plumbing system overhaul, DuPont Plumbing Inc is the go-to choice for all your plumbing needs. Contact them today for reliable and efficient plumbing services.
Photos of DuPont Plumbing Inc
2606 Alexandria Pike, Southgate, KY 41071, United States
Opening hours of DuPont Plumbing Inc
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of DuPont Plumbing Inc
"The Dupont team always does great work! Been using them for years on small repairs and large renovation work. They stand behind their work!"
"I just bought my first home and Tom Dupont & team came over to fix a variety of things around my house (water shutoff valves, new utility sink & drain in basement, replacing tub & sink drains in bathroom, etc.) and I couldn't be happier with the service and end result!! I will only trust Dupont to handle my future plumbing needs - price was reasonable and the quality of work was excellent. Definitely recommend them to anyone looking for a plumbing company"
"Awful, unprofessional business. Terrible at communication. They only answer the phone maybe 1 in 4 times during normal business hours. Flooded my home with concrete dust from having to dig up my floor. The dust even got up to my bedroom which is two floors above where they dug. The digging was done by two of their workers whose own colleagues said have "one brain cell between the two of them." Again, this is from their own co-workers. That is the level of care they have. The other plumbing company I hired to line my sewer at the same time immediately took photos of the scene when they walked in because they didn't want to be held liable for all the dust. Said they would never do a job that way. No precautions were taken for dust remediation and their "cleanup" after the fact was pitiful. If I could go back I would've gone with Zinn's even though they were double the cost. Embarrassing company that I would never recommend. My wife has asthma and this dust issue should never have even happened. Still haven't been able to get it all cleaned up over a week later."
"Although they have good pricing, Dupont is definitely lacking in customer service and overall professionalism. I would have rather paid double to not have to deal with the problems they left me with. Clearly their cheap cost is from cutting corners and just not caring to do proper processes. While fixing my plumbing issue, they had to jack hammer in our basement, this left dust all over my basement furniture. It also drifted up to my main floor AND my second floor. My whole house looked as if Pigpen from Snoopy had walked through and then when the dust settled it was all over my floor, coffee tables, kitchen... you name it. Other plumbers came in later to do a second part of the job and they acknowledged how bad a job Dupont did. They even took pictures before they started their work so they could prove they didn't cause all this dust! They explained how there were steps to prevent dust spreading over a whole house and how the Dupont plumbers clearly neglected the process and just overall did not care. It looked as if no one has been living here for months. It cost me a whole weekend of cleaning and honestly I am still finding dust. I have awful asthma so this is very bad for my condition, also i have animals and was scared of possible ways this much dust could cause them issues. It is so embarrassing to have another plumbing company comment on how bad a job Dupont had done. Dupont didn't even prepare me for potential dust literally spreading all through my house! I even turned off my heating vents to prevent dust spreading and that still did not help. Before my job even happened I had problems with Dupont. It was not unusual for them to not answer their phone during normal hours of operations. I would say they pick up the phone maybe 25% of the time. Also they were supposed to coordinate with the other plumbing company for my job and they straight up didn't."
"DuPont works hard to ensure you have a great experience with their team! It rained the day they came to work on our property and they took extra time to clean the mud off our driveway after they completed their work. Additionally, they stepped up to help resolve a customer service issue we had while coordinating with another vendor that was re-pouring concrete following completion of DuPont's work. It's the little things that make a huge difference. Would absolutely work with their team again!"
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