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STS Phone Repair and Accessories LLC
Ashland, Kentucky, United States
About the STS Phone Repair and Accessories LLC
STS Phone Repair and Accessories LLC is a trusted institution located in Ashland, Kentucky, United States. We specialize in repairing a wide range of phone models and providing high-quality accessories to enhance your device. Our skilled technicians are dedicated to providing fast and reliable repair services to get your phone back in working order quickly. Whether you need a screen replacement, battery repair, or any other phone-related service, STS Phone Repair and Accessories LLC is here to help. Visit us today for all your phone repair and accessory needs.
Photos of STS Phone Repair and Accessories LLC
500 Winchester Ave Ashland Town Center Mall, Ashland, KY 41101, United States
Opening hours of STS Phone Repair and Accessories LLC
Monday:
11:00 - 20:00
Tuesday:
11:00 - 20:00
Wednesday:
11:00 - 20:00
Thursday:
11:00 - 20:00
Friday:
11:00 - 20:00
Saturday:
11:00 - 20:00
Sunday:
12:00 - 18:00
Reviews of STS Phone Repair and Accessories LLC
"I usually get the very best of service from here. Every phone screen or case I’ve had needed for at least the last 5 years has been taken care of right there at the kiosk in front of the Spencer’s. The last time I was there, before Christmas in 2023, not only was I sort of bullied into buying a case I was just looking over, but when I actually inspected the case in the light, I noticed that this phone case looked like it had been used…. And not gently. I was being kind in thinking perhaps it was made that way and I could just get another later elsewhere because i was in a hurry. Then I found the same case, brand new, on Amazon for half the price. It looked much better than mine did when I got it from their booth. I definitely believe they sold me a used phone case after seeing that. If it wasn’t used, the product they sold me was badly scuffed and looked very worn, a product unfit for resale. If I had been allowed to look at the phone case myself, I would have noticed it before I purchased. They do not have anything you can’t get cheaper on Amazon."
"he did a great job repairing his iphone 11 screen!"
"My experience the first time here with the older gentleman was great and had no issues. My second time is a gaslighting joke for customer service. I came in, asked if could be fixed today before work, he agreed and "fixed" it. Waited over an hour and was just happy it could be done the same day for under 130. Bc thats all i had for 5 more days. Came back and it didnt look great but the screen worked, he had me open my phone with the number pad and told me to just enter pin when i went to pick it up and he closed applications open. I checked it and he tried to sell me a phone case bc "its damaged" i say no and pay for the screen fix. The screen i opened with my finger sensor bc the screen was glitchy from the start. I leave, by the mall door I go to open my phone and it wont. The screen isnt lined up. The finger sensor wont work. My settings wont open it either. I went back to ask about it and he just said that it was my phone and it was old. LG stylo 5 still being sold at walmart up the hill. That i should upgrade. I went back the next day and still same thing and that i should just upgrade. If i could spend more than 106 that i paid this man to fix a screen but lock me out of my banking/google acc and so forth, i would have bought a new phone vs being ripped off. When i asked for his manager he said he was the owner. I went to mall cops who helped me get into contact with the office of the mall and get info to contact his boss. if he couldnt of fixed it, he should have said so and i could have tried else where vs him chancing it with no warning and breaking it while the screen kinda works. And to tell me i should just upgrade my phone. Edit to add since google notified me of acknowledgement- you fixed my phone screen but broke my hardware. When i told you in PERSON i was not comfortable with you personally working on my phone Again you refused refund and never apologized for what you did or said. Accept responsibility for your actions. Oh and dont say cash preferred bc it gives people a heads up to get a receipt bc they just got ripped off. You should upgrade your body, its old."
"Ali helped me he did excellent & fixed my phone made my dad"
"I stopped in to get my phone screen fixed and everywhere else i checked wanted one hundred dollars. Ali gave me a great deal of 69.99. Plus a case and a screen protector. Totaling 100 dollars. A great deal. I would highly recommend to anyone my friends or constituents. Thank you STS Phone Repair! And Thank You Ali!"
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