K W Mechanical 25 East 32nd Street, Covington, KY 41015

"I own a coffee shop in Latonia! Our air went out during hottest week. When I called, Jim & Michelle scheduled us in for service-they were up front with timeline and understanding of repair. Attendant showed up on time, professional and knowledgeable about our system. Bill we think you are awesome! Great suggestions on maintenance and air filters."

"I’m so impressed with Brian, KW Mechanical and their whole staff. I’ve had plumbing, HVAC and electrical work completed and everyone that has came out has been wonderful to work with and very knowledgeable with their craft. Definitely a family atmosphere that prides themselves in doing the right thing at more than fair prices. Thank you guys for everything!"

"I have used KW for plumbing, electrical, and HVAC. They have been consistently on time and professional, and have worked with me when I had unusual requests. Based on my experience with them over the last two years, between three different properties, I would recommend them to anyone. Price wise, they have been affordable but not "cheap". I've never felt ripped off or overcharged, and their pricing is transparent."

"Had to replace the water heater in the home. Bought a new water heater from Home Depot and used the Home Depot installation service. K W Mechanical was the company contracted to install. The technician kept me informed when he would show up to do the work. Took out the old gas power vent heater and installed the new in less than two hours. Did have an issue with the power vent line hitting the water pipe during operation which would produce a noise that was transmitted thru the pipes. No worries, K W sent a technician out to fix the problem with no charge."

"Beginning on January 24th I finally received an email back after nearly 3 weeks of Home Depot stating they put in a request with one of their contractors (this company). Finally by Friday January 26th at 2:17pm Jim Eggemeier from the company emailed me asking when I would be available. I replied January 27th at 12:47pm with, "All day on Monday or Tuesday" (30th or 31st of January). On Monday January 30th I emailed him at 8:27am asking, "Do you know when you are coming so I can make sure my husband is home and so we can move the car out of the garage to make it easier for you to get to the water heater?". Today is February 9, 2017 at 12:00pm and I still have not received a reply. I would never recommend them because after waiting and waiting (with a constant water leak in my current water heater, meaning I have a steady stream of water coming from the water heater to my drain in my garage) I have been forced to seek another professional to install my water heater. The picture below is the email correspondence. I removed my personal information but kept all correspondence with date/time stamp to corroborate what I stated above."