Roto-Rooter Plumbing & Water Cleanup 3000 Harris Avenue, Norwood, OH 45212
About the Business
Roto-Rooter Plumbing & Water Cleanup, located at 3000 Harris Avenue in Norwood, Ohio, is a licensed and insured general contractor, plumber, and store offering dependable 24/7 plumbing repair and maintenance services. Their team handles tough problems such as drain cleaning, water heater repairs, garbage disposal replacement, faucet repair, emergency water removal, and mold remediation. With a keen understanding of local plumbing systems and environmental factors affecting Norwood, they provide top-notch services for both residential and commercial properties. Their experienced plumbers use advanced equipment to tackle clogged drains, sewer line issues, water damage cleanup, and water heater repairs. Roto-Rooter also offers 24/7 emergency services, free onsite estimates, and no extra charge on weekends. Customers praise their skilled and professional technicians who respond quickly to emergencies and provide excellent service. Trust Roto-Rooter for all your plumbing needs in Norwood and surrounding communities.
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Location & Phone number
3000 Harris Ave, Norwood, OH 45212, United States
Reviews
"Work was done to satisfaction. Some issues with the tech running late on the original date of work and then the rescheduled date was confused. We were also not given a quote on the total cost not that it would have been that much different with another company."
"Horrible customer service. They ripped me off for $450 by installing shark bite shut off valves. They missed 3 appointment windows, which lead to me having to take off 2.5 days of work. Absolutely zero communication between their customer service, dispatchers, and plumbers. Took them 6 days for a manager to call me back. Each time I would call to try to get ahold of a manager I was told they sent an email and they would call back ASAP. I recommend you use any other company if you want it done quickly, correctly, or satisfactorily."
"I appreciate the prompt and professional service, especially at a time of emergency. I don't really appreciate the hard pressure selling of additional services. When the customer knows what you offer, you should allow the customer to consider your services when they are not in a high stress situation."
"I called in around 6:30A because I thought I detected a gas leak in my home. I had a representative here quickly. He was friendly, professional, efficient, and thorough. Luckily- no leaks detected! We would definitely recommend this company & we’ll use them again."
"Great work done by Roto Rooter!! Twice in a few months. Had a faucet leak and a hose pipe leak into basement. The tech (Jason) was very helpful in staying beyond his normal hours to fix the problems. He was also very considerate of our time and did the job as quickly as possible. The pricing was also explained in detail and was very affordable. A+++"
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