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Crash Champions Collision Repair
5575 West Broad Street, Columbus, Ohio, United States
About the Crash Champions Collision Repair
Crash Champions Collision Repair is a premier car repair institution located at 5575 West Broad Street in Columbus, Ohio. With a team of highly skilled technicians and state-of-the-art equipment, we specialize in repairing vehicles that have been damaged in collisions. Our goal is to provide top-quality repairs and exceptional customer service to get you back on the road safely and quickly. Trust Crash Champions Collision Repair to restore your vehicle to its pre-accident condition.
Photos of Crash Champions Collision Repair
5575 W Broad St, Columbus, OH 43228, United States
Opening hours of Crash Champions Collision Repair
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of Crash Champions Collision Repair
"They told me not to go there but had to experience it myself. I guess they weren’t lying. Brought my car in to get it appraised on Monday. They took the pictures and told me that they’ll email me the quote the next day. Waited and waited. 5 days later still nothing. I decide to call them and finally got in touch with one of them. They finally got me the quote. It’s was $3900 just to order a new front bumper, painted, and put it on. I was disappointed. And after that. He had the nerve to say that’s not all. There’s other components and cost me more if it needs. Enough said about them. Just disgusted."
"This is the WORST repair shop I have ever been to. They lied to me and told me that my car would be ready and continued to contact me telling me that my car would be ready in a certain day. I went in to pick up my car and then they said they had not painted it, which they specifically emailed me and said they had finished days before, or finished it at all. They continued to push back the pick up date multiple times. This shop is terrible and I would not recommend at all. They will keep your car for much longer than any other shop and take their sweet time fixing it."
"Took 2 months to get my car fixed. Didn't know what was going on because they don't keep you informed. They let automated messages entertain you with inaccurate information. Then they messed up the paint so they had to wait for their only paint person who was taking the day off to come back to work to fix it. Would not recommend. Would recommend Mark Wahlberg Chevrolet on W Broad St. Service king's customer service is 90% automated and when you do speak with a person they tell you it's "unreliable". Every person I spoke with told me the automated updates are unreliable. I would think to improve business they would forgo an unreliable service and replace it with taking the time to make phone calls to update their customers and keep them in the know about their own car."
"If I could get them zero stars I would they were supposed to fix my car after an accident when I got it back as you can see in the pictures the bumper gap on one side is different than the other inside the light gap on one side is different than the other side there’s a push pin missing out of from underneath my windshield wipers and the suspension is still making noise took it back to him they had it another week got it back car makes more noise than it did before I took it back to them really unhappy with the I am going to have to go to fire stone to have the front end fixed that’s how bad they are"
"I have to say that I have never experienced such wonderful customer service in the auto arena. I was unfortunately in a car accident. My insurance provider assigned Service King for repairs. Start to finish they kept me in the loop and had my car ready as promised. Due to the nature of my accident and all the A/C quit working. I took my car back to Service King. Without hesitation or anything they checked it out. They promised me that they would have the part in tomorrow (today 5/26/22). The manager of Service King had my car picked up by staff. The fixed my A/C and even topped off my gas when they returned my car. Bravo and a huge thank you for everything Service King. Don't bother taking your car anywhere else!"
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